Villa Mandi Golf Resort

Large and clean room

I honestly cannot fault this hotel in anyway. We travelled with 5 adults and a three year old and we all had a great time. The hotel was clean, both the public areas and the room. Our room was cleaned daily, the reception staff were friendly and understanding, the bar/restaurant staff were attentive and friendly. The choice of the two main pools and little splash pool was great and kept our little one well occupied, especially with being allowed to use floats/toys. The two little parks were also great. We stayed in a 2 bedroom duplex with a sofa bed, aircon worked perfectly and little fridge/kitchenette worked fine for us as not having to use it much. We were all inclusive and absolutely made the most of this. The food was fine with loads of choice. There was something every meal time that suited all of us, we like to try new things which there always were for lunch/dinner but with the option of easy well known food for children. We purposely chose the hotel for it's easy going dining and all day availability. The same for alcohol, we made use of the bars between us and although advertised as limited we were all more than happy with the sangria! We used the shuttle several times to Siam park/beach which was comfy and timely. We walked to the nearby shops, walked to the beach and up one of the local mountains, we would have done more walking but it was just too hot for us, but location wise was great, a little out so not loud at night etc. We went to the entertainment a few times, it was a little late for our little boy otherwise we would have gone more but we managed to see a few of the shows, the magician being the highlight! Couldn't hear anything from the room balcony either so on our relaxed nights there was nothing to bother us. We had such a lovely time. We did witness some not very nice attitudes of other guests to the staff which I hope they don't take personally as we couldn't have faulted anyone. A special shout out to the young man from Cuba (apologies we didn't get your name) who was always smiling and cheered up our little one when he had a tumble on the park. Thank you to all those who served/helped us, especially trying to track down our little ones lost teddy bear! We hope to visit again!

I honestly cannot understand how this hotel has the ratings it does. From the moment we arrived, the experience was disappointing. The room felt tired and poorly maintained, with furnishings that looked like they had seen much better days. Cleanliness was inconsistent, and several areas appeared neglected. The location was far less convenient than advertised, meaning we spent far too much time and money getting to the places we actually wanted to visit. The food quickly became repetitive, lacking both variety and quality, and meals felt more like a chore than part of a holiday. To make matters worse, we found flies around the food on multiple occasions, which was extremely off-putting and raised concerns about hygiene standards. What frustrated me most was the overall lack of attention to detail. For a resort that promotes itself as a relaxing getaway, the atmosphere often felt disorganised and underwhelming. I also found interactions with some members of staff to be unprofessional and unhelpful, which only added to the negative experience. There were occasions during our stay when I did not feel as safe or as well looked after as I would expect from a hotel of this type. Combined with the other issues, this left me feeling uncomfortable and disappointed throughout much of the holiday. Safety appeared to be a particular concern, with unsafe light fittings in some areas, tiles coming away from the pool steps, and parasols that were bent and would not stay up properly. On one occasion, after moving a sun lounger, part of a wall actually fell away, which was shocking and alarming. There was also an incident where someone had defecated in the pool, and this happened twice during our stay, further highlighting the poor standards being maintained. Overall, the hotel failed to deliver on its promises and did not provide the standard I would expect. For the price paid, the experience simply was not worth it. I would not return, and I would not recommend this hotel to others.

We stayed at Villa Mandi Hotel Resort for 6 nights. Overall, the resort is not terrible, but it definitely has some maintenance and cleanliness issues that need attention, especially considering how much we paid for our stay. On arrival, the curtain in our room had visible mould on it. To their credit, the staff replaced it the following day after we reported it. However, we also noticed that the sofa bed, where my children slept, had dirty corners and stains. I had to ask for extra linen to cover the sides because I was not comfortable with the cleanliness. During our stay, we found cockroaches in the room, which was very disappointing. Housekeeping standards were also below what I would expect for the price we paid. The bed linen was not changed at all during our 6-night stay, towels were only replaced a few times, and the sinks were never cleaned. The food was acceptable and there was always something to eat, but the selection became repetitive and boring after a few days. On the positive side, the evening entertainment was enjoyable, the pool area was clean and well maintained, and the staff were generally pleasant and responsive when issues were reported. Unfortunately, despite some positive aspects, I do not feel that the overall experience matched the amount of money we spent. Cleanliness and maintenance should be a priority in any resort, and finding mould, dirty furniture, and cockroaches is simply not acceptable. I would probably not choose to stay here again. I strongly encourage anyone considering Villa Mandi Hotel Resort to read recent reviews carefully before booking and make an informed decision.

We arrived in December for a three week, as we arrived we were greeted by a lovely front of complex, big nutcrackers the size of the door and Xmas decorations looked lovely, reception clean and staff were really good - explained how to get to our room clearly. Got to our room on the ground floor we had a lovely patio which even though it’s open the way they set the apartments it actually quite private, we were up by the kiddy pool which is cold (word for me as it meant they didn’t play there). Plenty of sun beds the prices for beer around the pool was also good. We didn’t eat there as we like to go out but we did have a mooch at the food and looked lovely The apartment itself was great it’s a nice size with a kitchen and lounge and bedroom with a French door between, a big free bottle of water was cold in our fridge. Bar, reception, maintenance and cleaning staff all lovely I had a massage on a cloudy day again it was great and the lady really nice We rented a mobility scooter, there are charging points available or if like us on ground floor we got an extension cord to charge it from the vendor. Stand on scooters are always available just outside complex. Not far to beach. My only issues were noise upstairs neighbours very heavy footed and arguing all the time, not much they can do about that. I personally don’t like cleaners in my room except for the beds but the button on the wall for do not disturb didn’t work but we found the cleaner and just told her what we wanted each day which was loo roll and towels and then bed every few days. All of them were great Bonus for me the pigeons and other birds loved to come down for some seeds each day- Also the main pool is heated so nice and warm not too warm - personally not a fan of the animation teams but that’s because of me not them they do a great job, i didn’t find them overly intrusive though

Just back from a week's all inclusive stay at Villa Mandi. I honestly cannot fault the hotel. Everything from the initial check in right up to check out was just perfect. We stayed in room 309 as a family of 5 it was more than big enough to accommodate us all with a small kitchen and 2 bathrooms. The rooms were cleaned everyday bar one. With towels changed almost everyday. The all inclusive range was plentiful with a variety of choice a small gluten free section was provided. Waiting on and bar staff couldn't work hard enough constantly on the go to ensure areas were clean and tidy. Pool area more than big enough for everyone new sun loungers and a pool bar on the upper section. My only gripe would be how late the football academy outside the hotel was on until as our room was facing that and it was quite loud but that's nothing to do with the hotel. We would most definitely return to this hotel. Don't be discouraged by the negative reviews.

We are currently staying at villa Mandy family of 4 and have had nothing but cockroaches and bad experiences rude receptionist or manager proper grumpy cockroaches daily in the room even found one in our oil we were frying food in so will be eating out from now on room basic no cooker only hob dirty bed sheets weird smell from shower drain just a bit run down needs TLC. Overall I’d not wish to stay here again I’m currently going to make a complaint with Tui when home location is good atmosphere is non existent pool is tidy and clean

What a brilliant weeks stay in 2nd week of Feb, hotel is clean, tidy and staff all friendly, perfect for families as I went with my 10 year son and 16 year daughter, swimming pools all really good and rooms spotless and cleaned everyday, honestly not a bad thing to say plus just booked to come back in Feb next year again

Lovely holiday with my wife and 2 young kids(10 & 6). Food,room and resort,all excellent. Place was always clean. Nice,relaxed atmosphere. Only 10 minutes walk to busier areas for bars,shops and the taxis are also very cheap. The only flaw we found was the evening entertainment considering the resort was full when we were there, some nights only 5/6 people and other nights 40/50 people going to evening show. Pool areas are great,kids can play away and help themselves to snacks and drinks and no stressing about sun beds,always some available.Would definitely return. 4.7/5