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Destination/Hotel Name

Andaz Mayakoba Resort Riviera Maya

Playa del Carmen

Check-in

0 nights

Check-out

Rooms and Guests

1 room, 2 adults, 0 children

All Properties in Playa del Carmen

Andaz Mayakoba Resort Riviera Maya

Name: Andaz Mayakoba Resort Riviera Maya
Address: Carretera Federal, Carr. Cancún - Tulum Km. 298, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico, Carretera Federal, Carr. Cancún - Tulum Km. 298, 77710 Playa del, Playa del Carmen, 77710, Mexico
Price range: Unbeatable daily deals - discover stunning stays from just EUR273 per night! And if you somehow find cheaper elsewhere, we'll refund the difference.
Rating: 4.5

#5 of Premium Hotels in Playa del Carmen

Carretera Federal, Carr. Cancún - Tulum Km. 298, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico

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We Price Match

4.5/5Great·Excellent Location

Very good hotel, incredible service and trip also bzh Dj's

Shaul Zayat

All 79 Reviews

Amenities

Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFree

All Amenities

Surroundings

Airport: Cozumel International Airport

(45.2 km)

Airport: Cancún International Airport

(47.1 km)

Landmarks: La Capilla de la Santa Cruz

(500m)

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Rooms

Guest Reviews

Policies

Services & Amenities

Guest Reviews(79)

4.5/5

Great

Verified Reviews

Cleanliness4.5
Amenities4.5
Location4.5
Service4.5

Shaul Zayat

November 15, 2023

Muy buen hotel , la atención increíble y trip también bzh Dj’s

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Anonymous User

July 28, 2022

非常不錯的入住體驗

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Yesenia

March 2, 2024

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

Guest User

May 25, 2024

The resort is peaceful and relaxing but it is the staff at Myakoba that is truly outstanding. The anticipate your every need and go out of their way to help. The teamwork is exceptional. Great management as well.

Alfonso

February 25, 2024

Tiene una gran playa y el servicio es impecable

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Guest User

May 18, 2024

We had a fantastic wedding at The Andaz Mayakoba in early May. The service was excellent and everyone was so kind to us! We were a large group and ordered lots of food and drinks throughout the weekend on the beach and at the vegan bar. Armando in particular really took care of us. He was so friendly and kind, and made us feel so welcomed. I highly recommend going with a group for an event - there is something for everyone and its a large format resort that isn't cheesy or too commercial.

Allyson

February 19, 2024

Andaz Mayakoba exceeded our expectations. From the moment we arrived until the moment we left, everything was made conveniently available for us to have an incredibly relaxing and memorable vacation. The property is stunning and we loved the attention to detail, the superb customer service, the focus on eco-friendliness, the ease of navigating Mayakoba, and the many dining options. Everything was perfect and we will absolutely return.

Guest User

May 16, 2024

We visited as a family of 3 in May 2024. My husband and I brought along our almost 2-year old daughter... so we had low expectations that we would have fun and/or relax. Our expectations were blown away! The resort is very spread out, and we enjoy walking to different areas of the resort. However, there are golf carts that drive by and take you wherever you want to go at whatever time of day. The hotel is modern, clean, and sleek. There are 2 pools, the Lagoon pool was dead and the Beach Pool was where all the action was! The poolside service has some of the best food I have had while at a resort - and Omar and Carolina were wonderful at remembering us everyday and making us feel appreciated as guests. Breakfast at Casa Milagro is REALLY yummy - and tended well to our picky eater. There are a few restaurants on the property, and Casa Amate is top notch. It was so great, we returned for a 2nd time during our week long trip. Hector was a wonderful server. My only complaint is that we couldn't stay longer. We will return for the beautiful views, the friendly service and the clean amenities!

Guest User

May 13, 2024

We had a very relaxing family vacation (with two children ages 5 and 2) - staying a full week at the Andaz. It was a quiet week with lower occupancy during our stay, this meant restaurants were not all open or only open on select nights, but that was outweighed by the ease of access to all other amenities (chairs, reservations, shuttles, kid club, etc.). We stayed in a room with walk out beach access, which was fantastic for "nap time" as the adults were able to enjoy peaceful beach views from the patio / private beach while the kids napped right behind us. The location also meant that we had a few noisy nights due to evening events that took place on the beach for weddings and parties - (all wrapped by 11, but pretty noisy for small kids that go to bed on the early side). That said, the proximity to beach and pool outweighed the three noisy nights. I especially want to thank Alex Flores (our favorite shuttle driver) who connected with my son and made us feel so welcome, Alejandra (the lead breakfast chef at Cocina Milagro) who made special pancakes for our daughter several mornings to accommodate allergy needs, Izamar Soto (our "butler" who made sure we had everything we needed all week), and Omar (our poolside waiter who anticipated our schedules and made sure smoothies and lunches were served just as soon as restaurants opened; since we had small hungry kids). The restaurant staff were all diligent about food allergies (which both our children have) which I was so thankful for. Overall, we had a great week - it was time to slow down and spend quality time together in a beautiful setting.

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 2 days in advance

Child Policies

Children of all ages are welcome at this property.

Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

TypeAmerican, Continental, Gluten-free

StyleBuffet, Set menu

Age	Fee
Adult	Contact hotel

Additional breakfast fees are not included in the total and need to be paid at the property.

Property Description

Opened: 2016
Number of Rooms: 218

Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 10 minutes from Quinta Avenida. This luxury resort is 5.1 mi (8.2 km) from Maroma Beach and 6.1 mi (9.9 km) from Mamitas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Cocina Milagro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).