We stayed here last year and it was absolutely shocking, the apar**ent furniture had cigarette burns all over it, gods knows why you have to pay a holding deposit. The pools where dirty and the ladder to go in and out the pool was hanging off the wall of the pool so very dangerous. The staff are rude and very unhelpful. The food is cold and tasteless. Came home and complained to Tui as the photos on there site are nothing much like the actual place, think the photos are from back when the place first opened. This hotel caters more for the Spanish than tourists.