Guest User
May 21, 2024
My mum and I came away for a long weekend and didn’t have many complaints. We found the rooms to be extremely spacious with lots of places to store clothes, bathroom was huge and great seating area with a very good sized balcony. The cleaners came in every day and towels can be changed every day if you like. Everything was spotless from the room, pool area, reception and all other communal areas. The restaurant always has lots of choice at all 3 meals. Breakfast had everything you would expect. Lunch and dinner every day had a huge fresh salad bar, fresh homemade pizzas, fresh meat on the grill and plenty of options to pick from elsewhere. We enjoyed the selection of drinks and cocktails from the AI menu (we especially enjoyed the fact the cocktails were made in a shaker which isn’t always the case with AI). One of our few complaints was the inconsistency with the pool/main bar opening times. On our welcome sheet we were told the pool bar was open 10-6 and the main bar 6-12am but the pool bar was open at a different time every day ranging from 10 to 11/11.30 and the main bar would sometimes open at 6 other times 6.30. Our main complaint is the lack of entertainment present in May 2024. From looking at previous reviews, we had seen great reviews regarding the entertainment and the team who delivered it which was one of the reasons we went for this hotel over another and we were disappointed to be told when we asked that they had no entertainment due to an upcoming change of ownership. I think it would have been courtesy to let any guests who this would affect know as some may have changed hotel. Overall all thought I enjoyed my stay.