The Falcon Hotel

Great location. Nicely fitted out room and great food. The main restaurant was shut on the day we stayed over but the bar menu was great and we were looking to be able to sit outside in the beautiful gardens. All the staff were friendly and helpful.

Afternoon tea. Lovely location and room. Service was not what anyone would expect for this level of price and establishment, sadly. Food was OK, but took a while to arrive, which we assumed meant all freshly made, but alas no the sandwiches were not, and the fillings were average. The thinnest slice of cucumber ever seen in a sandwich, for example. The scones were a delicious highlight, but not served with enough clotted cream, and when we asked for more, the waiter said they'd "run out". Service charge added to the bill and I wish we'd refused to pay, but we didn't want to end our experience on a sour note. 3 stars is probably too generous.

Firstly, this is a lovely venue that’s had huge investment from the owners. Very high end bar and restaurant & boutique hotel that’s a pleasure to spend time in. Unfortunately that’s where the good things end. The service here used to be impeccable - up until about 12 months ago when I get the impression they have outsourced the running of the bar area to an external outfit. Now when you walk in, you are barely greeted and you have to catch the eye of the lacklustre bar man / manager to even get served. There’s no pleasantries - such as “hi - how are you / how can I help you”. You give them your order, they do the bare minimum in return (apart from handing you your drink). There’s no offer of “would you like to see the drinks menu” or “would you like to eat with us this evening”. You’re left to your own devices to find a seat / table and you’ll be lucky if you see another server again for the rest of your stay. They really couldn’t care less about you or whether you are having a nice time. I’ve made 3 visits in the last year to give them the benefit of the doubt that it may get better - but it never has. Got worse if anything, We used to come to the restaurant a lot as a couple or with other friends for breakfasts or dinners and always had a great time. But with the new servers and (lack of) service standards - we wouldn’t risk it. Considering that the prices are at the very high end, you expect the service to match. I won’t be coming back anytime soon (which is a pity as it’s very local) and knowing how competitive and difficult the service industry is to be in, I’d be surprised if they stay in business for another year. If Lord & Lady Northampton (the owners) ever read this - please arrange for some mystery shop visits to your bar / restaurant and have some independent feedback for yourselves. It really needs a management and staff training overhaul ASAP.

Lovely hotel but don’t ask them to book you a taxi and find one yourself as was very expensive for a 5 min drive !

Just visited for a light drink and though the venue is delightful and the interior is designed with a real eye for taste, the eye watering price of both the tomato juice and the cranberry juice certainly caused a little lifting of the eyebrows and the additional £1 service charge, presumably for the ceremonial unscrewing of the bottle tops was somewhat unexpected and, to be honest, unnecessary - I could have removed them myself without too much physical or indeed emotional strain.

Absolutely beautiful nature around the hotel.

location was excellent for a quiet time. food in the restaurant and lounge was excellent. For accommodation, we were located in a cottage which was small and not enough space to walk around for two people. for the price paid for the room, it was the only down point.

The Falcon is a perfect hotel for a quiet getaway in a country location. Rooms are cosy and comfortable, (not spacious), and nicely appointed. Staff are extremely knowledgeable, friendly and helpful. The bar and east lounge/patio are the ideal spot for a leisurely afternoon tea or evening snack.

Amazing experience with beautiful walks, the house and country pubs on the doorstep. Do try and make time for the bird ringing which is on sporadically but its a truly excellent experience. Eyas is a must also, fantastic food and wine. There was a small issue with breakfast on the morning after a wedding was held at the hotel. It was well resolved at the time.