Hotels near Park Madestein B.V. i.o. in Poeldijk

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

Ontzettend leuk hotel, centraal gelegen in het centrum van Den Haag. Mooie en goed verzorgde kamer, met dito badkamer. Hotelpersoneel heel erg vriendelijk en gastvrij. En speciaal voor Chris en Femke: heel erg bedankt voor het gezellige afzakkertje!

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

This hotel would be a wonderful place to stay if it is not during the heat of the summer. The lobby is large and has a lot of character. The breakfast is terrific. The staff is friendly. However, the air conditioning simply doesn't work. And to make matters worse, the windows barely open. The staff tried their best to give me a room with functioning AC, but by the time we were on the third room, I gave up on asking. The final room was slightly better than unbearable in the heat, and they had kindly upgraded me in their effort to find a room that wasn't dangerously hot. Still, the AC really was only slightly functional. Considering that I was on a business trip in which i had brought 7 other people to the Hague and we were all in that hotel, it was not ideal.

Amazing - Having stayed Mercure hotels throughout Europe, can genuinely say that this is an EXCELLENT hotel, with a bargain price that was more like a value Ibis. Breakfast is amazing, room was a double suite, bathroom fantastic - the comments about the bed are the only negative I would agree with, but it didn't stop me having 2 fantastic nights of sleep. Would highly highly recommend!

I was a bit hesitant to start with as it didn't have a balcony... but the hotel was lovely, cosy rooms will all you could need and lovely beds, coffee/tea service and breakfast. I would stay there again for sure. The staff was wonderful and so so kind, really refreshing!!

Room okay, the reception is very kind ... After 50 meters you are at the nice beach with many restaurants and bars. Also nearby the great Pier with Bungee-Jumping, a lot of shops, restaurants and a big ferris wheel with a great view over the beach. At the beach are many playrooms for the children and you can surf, kite or make other watersports...

This is an older hotel and the upkeep hasn’t been up to standards. The security chain on our door was missing, and the shower head in the bathroom was not appropriate for the shower stall, which has a half wall of glass separating it from the rest of the bathroom, with the other half open. Instead of directing the water straight down (rainfall style) the non-adjustable shower head spreads the water pattern out, which sprays water out of the shower stall into the other half of the bathroom. We had to use the flexible shower wand to keep from making a mess in the bathroom. Breakfast was good, but very crowded on Saturdays. We booked the room with dinner included, but there seemed to have been communication or procedural problems between the front desk staff (which were very nice, but the way) and the restaurant staff (also very nice) on how to use the coupons. We’re issued a multiday coupon, which the restaurant staff insisted they had to take from us on the first day for proof of service, so we had to go back and asked for individual coupons for each day. The location was a little far from center of town, so walking there takes 30-45 minutes. It’s close to parks though, so good if you like nature. In conclusion, it’s an okay place to stay, but not someplace to rave about.

Spotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.

Before reading all bad reviews about this hotel, but we haven't booked any attractive & room. The hotel was very spacious, very clean and modern. The only point was that there was no TV (for music) & no chair. However, you could sit well in the broad window bank. A luxury breakfast was available at the restaurant below for €12. All with a very positive experience!