Alpin Resort Hotel

Disappointed. In the bath we found that toillet paper spoiled with “cacao”!!!! Oh my God! Never ever this happend to us!! Terrible experience

We had a very spacious and modern apartment with 2 bedrooms, one living, 2 bathrooms, one balcony with nice view. Sound proof apartment and very quite. Breakfast very good and diverse. Outside playground for kids. Large parking space and nice pool&jacuzzi. The hotel is very close to restaurants but there is an option to dine there too. Everything was great and we probably will return here.

We visited the resort only at spa area. The space is big, pool long 25 m and has a deep from 1.5m to 2.2 m. They also have saunas wet and dry, jacuzzi and pool area dedicate to children. Radu, the pool boy was very friendly and the waitres too. If you want to relax in Poiana Brașov, here you will find it.

We stayed for 2 nights in a two-bedroom apartment. We have a baby and a toddler, and we needed the space. The rooms were very spacious, we had a terrace, a bathroom in each bedroom, Rituals amenities. BUT... I will never understand why in Romania people simply accept some things that shouldn't be accepted. I'll start with the good parts Good parts: staff was very friendly - room service, reception, spa, restaurant. The breakfast was amazingly diverse and good. Even though I don't necessarily like buffets, because of the food that's exposed, we didn't catch any stomach bug :D; fruits, pastry, hummus, waffles, eggs, sausages, yogurt, juice... everything, honestly! And there are two restaurants in which you can serve breakfast, which is good, as in weekends there are a lot of people. Diversity of restaurants. Lots of activities. Bad parts: the cleanliness - I mean come on... I have no idea where is the root problem (management or cleaning staff), but it should be fixed! The bathrooms had red mold, calcar, and not a super clean toilet. These are things that CAN and SHOULD be cleaned. I get that you can't clean the mold, for ex, after every single customer, BUT you won't have to do this IF you'd maintain it... And there are so many detergents and solutions that can be applied and they instantly removed the calcar and the mold... Do you live like this at home?? Do you like the toilet to have yellow marks? How do other customers just go by with this?! Also... full-on carpets in the rooms are not hygienic at all. How do you disinfect them? I'm certain the majority enter the room with their street shoes, hence...there's dirt and bacteria that can't be vacuumed. The couch and the armchairs were in such bad shape... They even had spots on them... We placed some towels on them and then we stayed... The furniture was dated, also. All of it. White marks from cups on the table. Wallpaper that's coming off, wood splints that had a thick layer of dust on them, plus they were broken (and these were all around the hotel) We had a terrace, but I was not willing to step on it as it was dirty. I'm sure the air conditioners weren't cleaned for a long time... The doors from the room weren't closing properly. The drapes and curtains were definitely not cleaned - spots and ripped then sewed... The kitchen sink was also dirty. I mean... come on... The pool area was also in a bad shape - I wasn't feeling comfortable stepping on the floor with bare feet. The toilets from there... oh.. they were dirty, small... The hotel exterior was also in a bad shape... Just go and look at it, it definitely doesn't look like it's taken care of. The closed play area has a small room with a door that wasn't closing properly, and it didn't seem very clean. The parking area is extremely small for how many rooms there are. There was a garbage smell around the parking area, and garbage all around. All in all...not cool. And the apartment wasn't cheap, you know. We paid over 555 euros for

I found place is quite and nice. Very good ski instructor Florin!

We have stayed in Junior Suite for one night. The room exceeded our expectations. It was renovated, very well kept. There were queues during the breakfast for serving the food, though there were plenty of tables to sit at. The restaurant seemed a little bit crowded. We gad a great experience. Recommend.