hamish56777
October 22, 2022
It was an overall bad experience here, unfortunately worse than we hoped considering the exorbitant price paid. Not to mention there were holes in our bedsheets and quilt blankets!!! The towels given were old, stained and carry a musty odour. Very poor. $43 USD per night and we had cockroaches crawling in our bathroom and under our bed. On a week long stay, our room was only cleaned every 2nd day (not everyday as we requested, no wonder there are cockroaches!) also the buffet breakfast was unclean and unhygienic. The watermelon tasted 2-3 days old and not freshly cut. There was dirty food stains and old food crumbs on the floor from days prior. Cleanliness is a huge problem here and it seems that while management and staff are courteous, they have neglected hygiene perhaps in favor of cost saving. Certainly not good enough and very uncomfortable considering the price paid. Suggest to avoid until this is urgently fixed!