Guest User
December 31, 2022
This was our first stay at the resort- we stayed 3 nights here between Christmas and New Year and will definitely come again in 2023. The hotel is great, modern amenities and facilities. But the biggest assest to the hotel is its staff. Every member of the staff was helpful, friendly, accomodating and made our stay perfect. The only downside of the otherwise spacious and comfortable room was the lack of electrical sockets near the only mirror and I couldn't use my hair styler. When I mentioned this to a member of the staff ( a security guy I think) , the problem was solved immediately by an extension lead. Restaurant staff were great too, smiley, friendly and efficient. Both myself and my daughter are really fussy eaters but we couldn't be happier with the filleted fish, kids friendly pasta, the baked goat cheese is fantastic and so is the pan fried trout! I had chicken scaloppine on my last night, recommended by our waiter and it was superb. All reasonably priced. We had great massages too. Many thanks to my masseuse- Ralitsa. Blagoy Blagoev, the guest relations manager, couldn't be more helpful- from assisting my 7 year old daughter at the breakfast buffet to ordering taxis for us when out in town. Thank you all for making our stay perfect. Happy New Year and see you in 2023!