Orchardz Hotel Gajahmada Pontianak

Orchardz Hotel Gajahmada Pontianak Reviews

Orchardz Hotel Gajahmada Pontianak

hotel orchardz, Jl. Gajah Mada, Benua Melayu Darat, South, Pontianak, IndonesiaView Hotel Details
Orchardz Hotel Gajahmada Pontianak
Orchardz Hotel Gajahmada PontianakOrchardz Hotel Gajahmada PontianakOrchardz Hotel Gajahmada Pontianak
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Orchardz Hotel Gajahmada Pontianak Guest Reviews

3.8/5
16 review
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.7
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All Reviews(16)
Positive reviews(14)
Reviews with photos/video(4)
Negative reviews(2)
MOHD HUSSIN
Superior Twin Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 4, 2024
We had amazing experience staying here(Room625). Located at the heart of Pontianak town area. The roon have window but facing another block. Lovely breakfast. Spacious room.
6/10
KAWAI
Superior Double Room
Stayed in Mar 2024
Friends
1 review
3.5/5
Posted on Mar 25, 2024
Cleanliness is not good, bed sheets and pillows have bad smell. Breakfast only consists of simple Indonesian rice and noodles.
Response from Property: Dear Mr. Ka WaiThank you for staying at Hotel Orchardz Gajahmada Pontianak.We are truly sorry for the inconvenience you got during your last stay with us. We noticed some of leak of our services and we will improve it in the future.Hope to see you soon again at Hotel Orchardz Gajahmada Pontianak.Best Regard,Budi Winardy (Front Office manager)
Anonymous User
Superior Twin Room
Stayed in Apr 2024
Business travelers
26 review
4.0/5
Very Good
Posted on Apr 18, 2024
Nice hotel and easy to access foodstreet
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
13 review
5.0/5
Outstanding
Posted on May 6, 2024
Convenient location
BONG
Superior Double Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Good staying
Gita
Comfort Double Room
Stayed in Jun 2024
Friends
1 review
2.0/5
Posted on Jun 19, 2024
The hotel room was stuffy, damp and dusty. My friends and I sneezed, the walls also seemed dirty. The sheets also make you sneeze. The musty smell was very pronounced, given to move rooms but the sheets were still dusty. The receptionist was not very friendly
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Anonymous User
Superior Twin Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Clean rooms... nice and comfortable
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Rizio
Superior Double Room
Stayed in Apr 2024
Family
5 review
4.0/5
Very Good
Posted on Apr 13, 2024
The mini bar is empty... the toilet flush is a bit problematic... the AC isn't cold enough
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Wen li ling
Comfort Room
Stayed in Feb 2024
Couples
11 review
4.0/5
Very Good
Posted on Feb 14, 2024
Strategically everywhere, lots of restaurants around the hotel, not bad
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Sri komariyah
Superior Double Room
Stayed in Aug 2022
Business travelers
6 review
3.5/5
Posted on Sep 13, 2022
Cleanliness has been slightly improved due to dust on the table above the refrigerator, and the floor too
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Guest User
Comfort Room
Stayed in Dec 2023
Friends
7 review
5.0/5
Outstanding
Posted on Dec 28, 2023
all good
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Guest User
Stayed in Aug 2023
Solo travelers
0 review
3.0/5
Posted on Aug 7, 2023
I stayed at this hotel for bussiness trips. I can say that the location is very strategic, close to many culinary spots in Gajah Mada street. What I love the most from this hotel is the spacious room and bathroom even they have oldie design. But I think the management should pay attention to the bedroom floors. When I step on the floor, I can feel some empty spaces beneath. In addition to that, please also fix the shaky chairs. For the amenities, I hope that single-use amenities could be reduced in the future. The management could have soap and shampoo dispenser About the breakfast, I love the various menus this hotel offers however I wish the hotel could have water dispenser rather than having mineral water in plastic glass. Last but not please, the wifi really sucks! Please improve the speed!
Guest User
Stayed in Jun 2022
Business travelers
0 review
1.0/5
Posted on Jun 11, 2022
Bad services front office although should be downgrade to superior room and restaurant staff not polite, dirty room and air conditioning not cold, not recommended for next stay at Pontianak, im really disappointed
hsubarkah
Stayed in Aug 2021
Business travelers
5.0/5
Outstanding
Posted on Aug 15, 2021
I would say it was a great stay. As a long staying guest ( Feb 2020 - May 2020 )the entire staff has never failed me with their services, from the front to the back of the staffs. Lobby ambiance was so warm with the interior. The hotel located in the main street of Jl. Gajah Mada where we can find many street food vendors at night. Coffee lovers would like to spend their time at KEKO ( kedai kopi ). Yet, coffee terrace in Orchardz Hotel Gajah Mada could not be missed. They offered live music on the weekend tho. They served live coffee " traditional serving " during breakfast at The Ritz Cafe. Kenny made special coffee . Thank you Orchardz Hotel Gajah Mada team. Keep up the good work!!
Response from Property: Dear Pak Hsubarkah, Warmest greeting from Orchardz Hotel Pontianak. We'ro so glad you chose to stay with us, and ypu enjoyed it. We are honored to receive the compliment from you. We will improve our service to continue satisfying the guests. Thank you so much, we are looking forward to have you again soon. Stay safe and healthy. Best regards. Kholid Basyaiban
Guest User
Stayed in Oct 2021
Business travelers
0 review
3.0/5
Posted on Oct 25, 2021
There was no hot water, tv reception was ‘cloudy’. Complained to the hotel but no solution. Still no hot water and tv still ‘cloudy’. No butter provided at Breakfast Buffet. Only cheap margarine. Restaurant was understaffed. Had to look for a waitress to get service. Generally an unpleasant experience.