Guest User
June 8, 2024
This was the worst motel weve ever stayed in.We booked 7 rooms unfortunately by reading the comments on booking dot com not realising there were no dates to the comments. When complaining to the manager he started giving the most riduculous answers like the cleaners were coming in tomorrow when clearly the room needed to be cleaned before we occupied it the carpet was stained.The shower in our room had huge cracks in it he said that was a maintainance problem at least 3 rooms had no working electric blankets or no spare blankets we were told there were no blankets left there was no milk in any of the units we were told because we were meant to have asked at checkin but noone offered it and when I complained he just gave that reason but no milk I then went to.purchase some and the next morning it was frozen as the fridge didnt work.Another room only one bedroom was serviced the reason being a small neck cushion was left accidently on the bed I checked all of the rules at no point did it mention anything being left on the bed would prevent it from being made while 4 of us were complaining on behalf of our large booking the manager said our vompany would never be accepted there again as we were too fussy I would hardly think requiring clean could hardly be termed fussy.I have to comment on here as he blocked me from commenting through other channels and blocked my phone number