Royal Guest House

I booked this place on safari now it looked nice n comfortable through the pictures. I booked it for my birthday weekend with my son n husband we booked the luxury room just to be placed in a family room without communication to why after the reception man couldn't explain we looked for another place to book as it was not up to standard when I looked it was fully booked all around port alfred as it was late around 8 we checked in so had no choice to sleep der. We had loadshedding no alternative as a light or gas stove I had to make a bottle for my baby with cold milk n der were no communication to when exactly loadshedding would be so we can prepare everything was just a mess and spoiled my whole birthday weekend would not recommend this place. Unprofessional and lack of good quality service

When the is loadshedding you have to suppose a backup, because we don't do ironing and charging our phones when the electricity gone. And also at the braaing area you supposed have a shelter so that when it rains we can do braai

One night stay. Good mattress and bedding. Good location. The bathroom is not appealing, shower is rusty and leaking. The whole bathroom gets wet when showering. Pool is dirty and not well maintained.

Port Alfred is great and I might just show up again soon… I am grateful for the last minute booking after trying every other place. I loved my first time in Port Alfred and my daughter and I liked the guest house. We generally do not have real complaints except for the 2 things which we highlighted. 1. Please improve on the breakfast as it is the only meal offered. We tried it once and chose not to take it on the rest of the days. 2. If possible, please have tiled rooms without carpets/mats for people with allergies and sinuses. Otherwise, happiness!!!

The property is beautiful and the service is excellent. The staff are welcoming and friendly. The property is clean both inside and outside. I would definitely recommend this guest house to friends and family.

Pleasant stay in Port Alfred - generally easy to please travelers. However, cleaner linen and towels needs to be improved on. Our kettle also seemed to trip our plugs - we reported it. The kettle was taken and we were told it would be replaced. It wasn't unfortunately. Not a biggy, but we did miss our evening cup of tea for our last night.

Could not get to the property for the first night's accommodation due to circumstances out of our control and requested a cancellation, 30 minutes after the booking was made and paid but was refused. Rooms smelled and was not clean and dilapidated. Shower was dirty. Communal lounge area was just outside our room and the other guests were noisy and was listening to music.