Trident Hotel

Just amazing! Every moment was fantastic. Special mention to Delva our server and to Ackeem the lifeguard. Honestly, all the staff were amazing and helpful. The food was great and so was the Housekeeping team. Thanks for making my visit memorable. I hope to be able to visit again.

Regrettably life forced me to be away from this magical property for far too long. However…the wait was absolutely worth it! If you are contemplating visiting this amazing property, you ought to stop thinking and just do it…The rooms have been immaculately kept. The staff is always willing to go above and beyond. Shout out to chef Brendan. Respect every time. Food and Beverage team, Front Desk Team, Housekeeping Team…keep up the amazing work. Hats off the Manage team for keeping the magic flowing 🙏🏾

The only negative is that we haven't stayed before! Positives: 1. the rooms are stunning, the housekeeping prompt and on point, private pool and sea view to die for. 2. the food is delicious, again on point and delivered professionally 3. the private cinema area is simply awesome - if you have a young family then you're in for a treat 4. the walks along the coast are beautiful with friendly couple of dogs and a castle 5. the live band at dinner were awesome and played authentic music during dinner under the stars 6. Private beach like a scene from a movie 7. covid protocols felt well managed and felt very clean throughout The only constructive criticism would be the need for some maintenance around the property, some wood dropped off fence in the villa one day - but with the other positives and covid, this must be forgiven thanks again for a great stay and big up the hotel staff.

My late husband had lived and worked in Port Antonio as a young school teacher. At the time he regularly spent time at the Trident Hotel, playing dominoes with the then owner. In 2013 my husband decided that we should return and visit this hotel again. It had been completely rebuilt and refurbished, to a standard which equals any 7 star hotel on the global stage. Subsequently, over a number of years, we spent a total of 6 weeks at this amazing hotel. This year, I returned to it. I had the most fantastic time, enjoying the warmth of the staff, the ambience of the place and the cuisine. I also spent an evening at the traditional Mike’s Supper Club, as always pure pleasure. Thank you, Trident. You make everyone feel like family. I can’t wait to return.

Amazing hotel for the price. Hospitality was great; facility was very clean and environment was quiet . Standard for thi type of hotel raised tge bar. I will stay at Trident anytime I am near one. Thanks

I just finished one of the best vacations of my life. I've traveled the world and The Trident Hotel is one of the only places I'd truly consider coming back to and it's mostly because of the staff. They are absolutely fantastic. To give a few shoutouts, Kaneisha, Trudy, Linton, Emil, Paul, Chef Mun and many more (apologies to anyone who I forgot to mention). They all made us feel like we were at home, with friends, except we were actually in paradise. They literally went the extra mile to make sure we had some of our favorite foods and were keen on receiving feedback to help improve the meals. However, no improvement was necessary. The food is 100% representative of a 5-star hotel. It's incredible and I'm still craving it. The rooms and the scenery were excactly what my wife and I had hoped for. We were just looking to relax and catch up on sleep and how better to do it than in your private backyard with your own pool with a fanstatic view of the ocean or a private, calm, white sand beach. 5/5 stars! Highly recommended.

I have been a gold-level member staying at least 12-18 nights per year at Trident Nariman points for the last 5 years. Here are some of the issues I have faced in the last 2 years proving their customer service has gotten worst than a one-star hotel. 1. Their website says you can convert their points to airline mileage. Not true tried converting to United airlines now told no you can only use it for trident meals, upgrade, etc. 2. Been trying to get a membership card for the last 12 months by requesting online from their website and speaking to customer service with no luck. 3. Rates OMG all over the place from 6000 to 15000 RS. per night same level room same week depending on who you make the reservation with. The central site is the worst in Delhi no clue how to make a reservation or change it. For gold and Platinum member should have preferred rates and a preferred reservation number like other major hotel chains. I am so disappointed wanted to spend over 30 days in APRIL/MAY 2023 but thinking it over to changing to another major chain. Used to love the place so sorry to see it go down the drain. Also, the hotel doesn't allow you to make any collect calls overseas and International call rates are outrageous. Be careful.

We checked in at 6pm and got the last room available. Room 126, which is not a comfortable room. It looked onto the road and had the air conditioning unit just a couple feet from our window. The air conditioning unit was very noisy through the night and it was also smelly. To add to the noise was the traffic on the road and car park. The location of this room on the lower level meant we had no privacy from people walking along the road and in the car park. It was too hot in the room even though there was no heaters turned on and you could only open the window a crack. We had a very bad nights sleep and had a wedding the next day and was planning on staying a second night but decided against it. The breakfast room has a beautiful view but for a 4 star hotel the cooked food was not up to scratch. The coffee was nice along with the fruit. The saving grace is the staff who are very kind and helpful. If we had gotten a different room our stay may have been completely different. But room 126 would be better off as a laundry room. Or at least put a shear curtain on the window and have a look at upgrading the air conditioning unit. We paid €185 for one night.

High class. Very fancy. Private villas. Wonderful part of the country. Very beautiful resort. Food was fantastic. Atmosphere was fantastic. I don't have anything bad to say about this resort. We will be returning and we will be returning on the helicopter.