Sheraton Grand Mirage Resort, Port Douglas
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Port Douglas

Sheraton Grand Mirage Resort, Port Douglas

Health Protected
168-190 Port Douglas Rd, Port Douglas, Queensland 4877, Australia
Show on Map
Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is by the ocean, within a 5-minute drive of Wildlife Habitat and Flagstaff Hill. This beach hotel is 1.5 mi (2.5 km) from Four Mile Beach and 2.4 mi (3.9 km) from Crystalbrook Superyacht Marina.Show More
We Price Match
hotel overview picture
Last booked 10 hrs ago
3.9/5Good·Cleanliness: 4.0
All 105 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingSpaMassage RoomFitness RoomPublic ParkingFreeAirport Shuttle ServiceBar
All Amenities
Surroundings
Train: Kuranda Railway Station
(39.8 km)
Train: Freshwater
(59.6 km)
Landmarks: Taste Port Douglas Food and Drink Festival
(<100m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Studio, 1 King, Lagoon View
4

Studio, 1 King, Lagoon View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Studio, 1 King, Ground Floor, Large Lagoon Access, Pool Access
3

Studio, 1 King, Ground Floor, Large Lagoon Access, Pool Access

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Two Double Room with Garden View
4

Two Double Room with Garden View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
King Room Pool Access Small Lagoon Access
4

King Room Pool Access Small Lagoon Access

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Two Double Room With Lagoon View
4

Two Double Room With Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
King Room With Garden View
5

King Room With Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
King Studio With Garden View
4

King Studio With Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Two Double Studio with Lagoon View
4

Two Double Studio with Lagoon View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
4 Bedroom Villa, Garden view
6

4 Bedroom Villa, Garden view

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Guest Room, 2 Doubles, Ground Floor, Large Lagoon Access, Pool Access
4

Deluxe Guest Room, 2 Doubles, Ground Floor, Large Lagoon Access, Pool Access

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twins, Garden View
6

2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twins, Garden View

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
3 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Bedroom 3: 1 Twins, Garden View
6

3 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Bedroom 3: 1 Twins, Garden View

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Guest Room, 1 King, Ground Floor, Large Lagoon Access, Pool Access
4

Deluxe Guest Room, 1 King, Ground Floor, Large Lagoon Access, Pool Access

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
King Room With Lagoon View
4

King Room With Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
One Bedroom Presidential King Suite With Lagoon View
8

One Bedroom Presidential King Suite With Lagoon View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Two Double Room Pool Access Small Lagoon Access
5

Two Double Room Pool Access Small Lagoon Access

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
Check Availability
Hide Room Types

Guest Reviews(105)

3.9/5
Good
Verified Reviews
  • Cleanliness4
  • Amenities3.8
  • Location4
  • Service3.8
Anonymous User
January 5, 2024
酒店環境還可以,之所以給超級差評,因為酒店幫我們按排的小型七人巴士,我的小包忘在車上,護照卡身份證還有二千多澳幣里面,酒店一直借口說找不到是哪家車行司機,幾個小時也沒消息。直至我去警局報警,警察打電話過去問,他們又說cctv沒拍到我拿過包,又說車里也沒有,我是在餐廳吃飯1:40買單,1:50上去大堂坐車,包包放在車里的。總之就是推脫不肯負責找出司機給我,我沒想到一間國際五星渡假村會做出這樣事情。酒店負責叫的車可以告訴我找不到哪台車,報了警又馬上草草告訴警察說幫我找了找不到。中間幾個小時也沒聯絡我說找不找到啊,明知我要護照登機。這樣一間完全不負責任的酒店大家入住真的要小心。我一整晚拿不到酒店身無分文,全都因為酒店幫我按排車导致。如果我直接自己叫uber 還可以找到車主不要現金拿回證件。但酒店不肯交出司機和車牌,異國他鄉我真的不知道怎麼辦了
Translate
Wokeyiqunijiakanmaoma
December 22, 2023
設施比較老舊 但是酒店還是可玩度比較高
Translate
Anonymous User
November 28, 2023
真的非常爛 室外pool沒有safe guard 水深2米2沒有任何sign 設施老舊房間內空調嗷嗷漏水一晚上 室外環境是好看的 住過最爛的度假酒店 manager一個個全部拽的高高掛起🙄🙄
Translate
Wonderlustminnie
September 16, 2023
ホテル内には大きなラグーンプールがあり、ホテル内でリゾート気分をたっぷり味わうことができました。ポートダグラスは時間の流れがゆったり感じられてとても居心地が良かったので是非ともおすすめしたいです。
Translate
Baimacixi
January 2, 2022
超級超級差的經歷,無論陳舊的設施、還是幾乎沒有的服務,都完全稱不上五星標準,三星都是勉強,大家千萬不要定園景別墅,在犄角旮旯處,酒店自己員工都找了半天,住進去宛如坐牢,你想去哪都去不了,非常憋屈,想去前台換個房型,就要在暴雨泥濘中走20分鐘,於是打了三次電話催促酒店派小車來,苦等一個小時,才姍姍來遲,到前台發現不止我們一家想換房,因為真的差到,我寧願多花一倍的錢也要換房,然後第一次遇到加錢都死活不讓換房的酒店,就這樣折騰到下午6點,我決定放棄,退掉後面4天的預訂,然後回房坐牢至第二天天亮,能看清周圍路之後,能出門之後,迅速更換酒店,史上最差的喜來登沒有之一。最後,感謝一位亞裔工作人員,因為苦等不到酒店小車,傍晚,長者和孩子在大雨中艱難跋涉回房,一位亞裔員工看見主動邀請他們上車,送了一程,因為別墅巨難找,員工自己都找了半天。總之,千萬別去住,非常不值
Translate
Michael
February 18, 2024
Excellent friendly staff. Clean room good bedding
Cassandra
February 16, 2024
We loved our stay at the Sheraton
Guest User
May 11, 2024
The pool and resort area is beautiful we hired a cabana and spent a day by the pool drinking cocktails. We had a 3 bedroom villa and although it was beautifully styled it was clearly a bit run down and dirty especially the bathrooms. For the price I had expected more of the accommodation.
Suzanne
February 12, 2024
Loved the beautiful pools surrounding the property.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
AU$24.00 (approx. HK$124.68) per person
Adult
AU$48.05 (approx. HK$249.61) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1991
  • Renovated: 2016
  • Number of Rooms: 295
Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is by the ocean, within a 5-minute drive of Wildlife Habitat and Flagstaff Hill. This beach hotel is 1.5 mi (2.5 km) from Four Mile Beach and 2.4 mi (3.9 km) from Crystalbrook Superyacht Marina.

Pamper yourself with a visit to the spa, which offers massages. After practicing your swing on the golf course, you can dip into one of the 12 outdoor swimming pools. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Feast Restaurant & Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Port Douglas? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a bus station shuttle.

Make yourself at home in one of the 295 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest Train StationKuranda Railway Station
Distance to Train Station39.82KM
Average Price FromHKD4461
Hotel Star Rating5