Novotel Port Harcourt

Apart from not refunding me when I booked a day early by accident, ok

No bottled drinking water in the room, apparently to save plastic use. While noble, it's terribly inconvenient for guests to leave their rooms to walk down to the elevator at 2am when thirsty. Mildew smell and mold on the walls.

The Receptions were neat and cordial, the room was neat and the housekeepers were deligent. The only improvement is on the room service, there were delays and you have to call several times

Good food and welcoming staff from the reception to the house keeping staff. Notable staff are all the reception/kitchen staff and a few of the house keeping staff like Jane and Esther. Would 100% recommended

Had a cool experience there most especially the RESTAURANT. I was well attended to by a staff there by name UCHE who helped me throughout my short stay whenever I come to the restaurant or place an order from the room.

Check in was very slow. 20 min to check me in. Resturant also slow. 1 hour to bring 1 pizza. Frendly staff. Rooms are worn out

I have known and used Novotel for over 20 years. It is a good hotel. For about 10 years I had not visited Port Harcourt. So it was a surprise when business forced me to stay over in Novotel due to flight cancellations. I was happy I did. It was such a wonderful experience at the restaurant the evening I came. The staff at the restaurant was particularly courteous. She demonstrated professionalism and was keen on making my stay enjoyable. Given the situation we have in Nigeria where staff don’t take their jobs seriously, I was amazed how this was an exception. She was ready to go the extra mile to ensure my comfort. I had no choice than to enquire of her name and background. Her name is Victoria Edoziem with degree in Business Administration. She clearly demonstrated she knew her job. Having traveled globally, I can know staff that is an asset to an organization. Clearly Victoria Edoziem is an asset to Novotel Port Harcourt. Because of her, I am ready to give Novotel 5 star.

Wow it's been amazing I and my family spending days with Novotel portharcourt , one of the laundry attendant named MEELUBARI and house keeping attendance called NKE CHI has been so caring and concerned about me and my family's comfort . My experiences with Novotel was like no others