Koala Tree Motel

Parking is hopelessly incompetent here I am parked next to reception and at risk of being hit by anyone checking in. No one in reception I had to call on my mobile phone to get any attention. Very ordinary place I wish I had read all the negative reviews before booking and paying in advance to stay here. They insisted on taking a credit card too when I had already paid! Not sure what spurious charges they can put on as there are no services offered here whatsoever. I had to beg the maid for some milk to make a cup of tea. She was very helpful and nice.

We stayed overnight twice in the past week and can't fault our experience. James was very friendly and helpful, the rooms were spacious and spotless, the beds were immaculate and super comfy, the bathrooms have been nicely renovated. The motel is close to town and the price is reasonable.

We booked this hotel the day of our stay. After we booked we go a notice that, if we were arriving after 8pm to call to arrange access. We called - multiple times - phone didn't answer. We arrived at the hotel at 9. The manager's office was in darkness as was what looked like their accommodation. There were two numbers on the front door for after hours and emergency service. We called both multiple times - one didn't even ring, the other went to a text service. We left messages, No one called. After waiting for nearly an hour and multiple calls, by this stage it was nearly 10.30pm and no motels were open in the area. After driving for 8 hours that day, we had no option but to continue to drive home - another 4.5 hours. Very dangerous - and got home at 2.30am. This place is terrible!

I cant really fault the place. It was clean and roomy enough for 3 adults and a dachshund. The room was reasonably modernised. The parking was

Clean comfortable room, recently renovated bathroom, basic kitchen. It’s just a short drive to any amenities

Absolutely the worst place I have ever set foot in!! I would not even wish my worst enemy to stay here! Had multiple (and I mean multiple) large cockroaches come out when my partner and I were in bed wanting to get some rest after an extremely exhausting day. We called the after hours phone number immediately only to be told we wouldn't be believed. When we went in the next day the owner blamed the council for them, said pest control would have made it worse, asked what I would have liked him to do about the animals with legs that walked into the room and said he wouldn't refund us despite the fact we exited the room at midnight because "he didn't feel like it". Finally agreed to refund the amount we paid to upgrade the room but since dealing with Fair Trading he has claimed he never said that. I have the ENTIRE conversation recorded. If you hold anything dear in your life don't stay here. If I could less than 1 star I would.

It’s worth I have been saying my life. They took deposit $200- without notice they charged $459- one night. I have been asking receipt so James Danton General Manager The Koala Tree Motel [I have no responsibility to do that so I will make you a reprint and send that as a photo for just $10.] If you staying need receipts cost will be $10- I never received original receipt. If someone takes up the challenge of staying overnight, I would like to respect that person's challenge.

Nice