Hotels Near Tropical Suite Plaza in Port St. Lucie

There are a lot of small black bugs at the door and bathroom, the parking fee is $15/night, and there is an additional $35 service fee per day, and the room is cleaned every other day

We've stayed at dozens of Holiday Inn properties around the world, so the brand has always seemed like a safe choice for us. The Port St. Lucie property changed our impression, primarily because it is in dire need of updating. They're in the process right now, but they should have done this decades ago. Our room was very dark--adding insult to injury, one of the primary lamps was inoperative--and the furnishings were very old and heavily worn. Additionally, the hotel staff was very stingy with the toiletries they provided. When we checked in, our room had one tiny bar of soap and a single one-ounce tube of shampoo. Finally, the restaurant opens too late to be of use for guests who have early working-hour meetings or early travel. At the very least, the restaurant should open at 6:00 AM instead of 7:00 AM. That said, the people who worked the front desk when we checked in were kind, friendly, helpful, and professional. I will be much more wary of Holiday Inn's trustworthiness in my future travels.

I lived the scenery

This is probably the worst experience we have ever had in an HIE. We are Spire Elites and have stayed in every IHG property type. We weren't shown any appreciation, acknowledgement or offered any ammenities and we have stayed in IHG properties for close to 100 nights the last couple of years. We reserved a suite for the largest room they had. Suite was really beat up. The toilet ran constantly, the telephone didn't work, holes in the walls, dead insects in the ceiling light fixtures, carpet was stained with ripples from age. The entire room was way past its life cycle and just plain dirty. I just can't believe this was the most expensive room they had. This was probably the first time I have ever considered walking away from a reservation and getting a room elsewhere. Just no pride taken by the property.

Chose this hotel for location, reasonable price and liked that breakfast was included. Not very welcoming staff, paint stains on the elevator floor, stains on the sofa in the room. The breakfast offerings were very sp**** and not very appetizing….scrambled eggs consisted of big chunks, rubbery, tasteless turkey sausage, yogurt, cereal, couple of bananas and oranges, pre-packaged bagels. Next day, offerings were the same, but there was no yogurt. The icing on the cake was the coffee. There were 2 urns which were not labeled as decaf and regular. I asked the breakfast attendant whic one was decaf and was told that they both were regular. I asked to have some decaf and was told that there wasn’t any. So I decided on tea, but all were regular so I asked the attendant for decaf tea and when they retuned I was told that there wasn’t any. Omg….unbelievable…..talk about missing the mark on the basics. Said, sorry… and they could put in an order which would be here by the afternoon….a lot of good that would do right then! The next morning, same eggs….and what appeared to be hash…we did not bother to eat and just got coffee. The next day we couldn’t face going to the breakfast area again, so we went out and had a wonderful breakfast…..well worth paying for! Housekeeping…be it as our room was not attended to, we inquired at the front desk and were told that guests had to request housekeeping. Maybe guests should be informed of this at check in? Right?! Returned to the room in the evening and room was attended to, but tissues were not replenished…so had to go down to the front desk. One day I wanted to fill the ice bucket, and walked up and down the floor and could not find an ice machine. I asked an attendant and was told that it was on the 3rd floor…. Went to the 3rd floor and still could not find the ice machine….asked another attendant and was told that it was on the 4th floor….it was there, however because there is only one elevator, it took a while for it to arrive. So annoying! We have never had such a bad experience at a Marriott hotel which was not up to Marriott’s reputation. The best part of the stay was leaving.

We stayed here for four nights mid-week. It is extremely quiet. It is located across the street from a golf course, and there are many opportunities for leisure or fitness walks along the golf course or in residential neighborhoods. (There was a small playground for kids). There is a smallish pool and hot tub, but not a lot of other amenities on the property. It is conveniently located a short distance off I95, and away from the main business district of Port St. Lucie. It is an older property, but comfortable. It is relatively small--only 4 buildings with perhaps 15-20 units/building. All in all, we enjoyed our stay here.

Hotel is clean, new and good location. Issue: no hot water. Find out at 9:30 pm. Hotel has no engineer on duty or that can be called to remedy and fix the issue. No hot water at the sink. Also, the toilet keeps running water. You have to lift the tank top to get it to stop. Really? This is a Marriott courtyard in name only. It’s a “franchise”. Nice young lady at the front desk but a fix was not be had. Should have stayed up the road at the residence in. The management group that owns the place needs a lesson in running a building.