So the photos you will see online will not reflect the atmosphere. The online photos make it seem like a modern ski lodge, and it does have elements of that, however, most of it has the feel of a dated family hotel, and for the price, I am completely fine with that. I am a mom with a daughter that was going to a dance competition next door at the Deer hurst inn and their prices were completely ridiculous, I wanted a nice safe hotel that was clean with a pool and a restaurant and that's what I got. There is much maintenance required, but only aesthetics. I cannot stress enough, how completely kind, engaging, and professional every staff member was there, it was truly remarkable. I will let you read that again-I have never visited anywhere, even Disneyworld, where every staff member was consistently warm and welcoming and helpful. I felt so comfortable and safe being on my own. My daughter and I checked out this morning and the staff and the trainee were marvelous; the lady running the lounge was so sweet with my girl and was hilarious with the bar patrons watching the game. The food was inconsistent in the sense that my salad last night had no dressing on it-literally bone dry(i didnt say anything and I am sure if i did it would have been fixed right away-the inconsistencies were the kitchen alone), but the onion soup and the chicken brie sandwich were awesome and so was the fresh fries. In the morning one pancake was perfectly golden brown and the other two were cooked but with no colour-so just barely cooked. We were the only ones in the restaurant at the time, and most people can make pancakes so that was a bit disappointing but the rest of the food was wonderful. the pool was a great plus with a warm hot tub. We had such a good time. It is off season right now, so I dont know what its like in the throws of summer or ski season, but the deck and the courts were in shambles, there was a dead woodpecker on the deck in the morning and caution tape on the deckrails, and the pool outside was green-again, the snow was just melted. So I will give some grace there. The shampoo etc in the rooms was great. No art on the room walls, but the rooms are so clean. Vaccum marks on the hallay and stairs every morning-its clean, just a little tired here and there. I have been in very nice hotels that seem clean because they are newer and on closer inspection are actually dirty. I would definitely go back there with the rest of my family, the lounge chairs in my room were badly cracked and peeling, but the beds and pillows were clean and comfy as any high end hotel I have stayed at. So there you have it.
27 Reviews