Hotel Il Riccio

We paid 390€ for 2 adults, 2 nights, extremely expensive for what was a very basic, sorry looking hotel with a poor customer service from staff. The location although boasts some nice beaches, doesn't have anything else to other than a run down city. The entrance to the hotel looks like a run down motel, with the reception working as a bar selling mostly tobacco to external de customers. Breakfast was very basic. Room was reasonable in size and clean. However, the bathroom lacked a proper shower division, resulting in water spread all over the bathroom floor. Toilet was also hard to access with the shower door blocking the way. Due to unavoidable circumstances, upon arrival we requested to cancel the second day of booking. However, we found it impossible to locate management, with the receptionists unable to help, providing all sorts of excuses for managements delay, even when we had scheduled time to meet. When we did manage to talk to management after 5 trials, we agreed to a small price reduction from the full pre paid price for the second night for not staying (-60€) to which the lady never kept her promise and didnt make the necessary arrangements even though we called the hotel in numerous occasions for follow up. Overall, an extremely expensive stay bearing in mind the sad looking hotel, customer service and amenities. I wouldn't have paid more than half what it cost.