EDITORY HOTELS Hotels in Porto

The service was a perfect 10, very friendly, and the event hall was great – spacious and met all our needs. The room was also superb, and really, all the facilities were. I would definitely come back!

The hotel is in a great location, within easy walking distance of a lot of the areas of interest within Porto. The hotel itself it nicely decorated. The hotel rooms are compact, but the decor adds to the feeling of a boutique hotel. One of the best showers I have had in a hotel, powerful and easy to temperature control. The toiletries used were nice. The beds are comfortable and the sheets are fresh and spotless. Most of the reception staff are efficient and friendly. The rooms are well equipped with good robes/umbrella/good hairdryer/coffee machine and capsules etc There are a few things that the hotel could easily improve : Breakfast is definitely not something I would recommend. The choices were poor, definitely not fresh or local, and the cost is high. There are many much better choices nearby. The pillows were either a hard memory foam slab or a really lumpy soft pillow, surprising for the cost of accommodation. It was very hard to get fresh milk for tea and coffee on arrival, we asked reception and at the bar they could not make one even though we discovered at breakfast that they had a machine and fresh milk and take away cups readily available. The bar needs rethinking….it is the opposite of welcoming and the staff don’t make you want to stay. As there is no ‘lounge’ in the hotel, maybe this would be better utilised as a meeting place within the hotel.

The room is simple but the space is quite large, the location is a bit biased but it is a quiet area. There is a beautiful outdoor atrium, shared with the same brand hotel next door. When I checked in that day, I may just meet many people when I arrive at the same time. There is only one front desk brother service that tests everyone's patience. After all, even the Italians behind can't stand it (ha). Other words, there is a very warm little brother at breakfast who will greet you. The overall atmosphere is good. The people living here are quite special. Many retirees and many young people like backpackers.

Странно, что данный отель имеет 4 звезды. Из плюсов - местоположение, чистота, убирались и меняли полотенца каждый день! А теперь минусы. При заселении у меня запросили в качестве залога номер карты! И не просто номер и срок действия, а ещё и три цифры на обороте чтобы я им сказала…. Вы серьезно? Это абсолютно конфиденциальная информация! Я могу ввести самостоятельно код при покупке чего либо, но кому то его передавать-нет! И никто не в праве требовать это с меня! С горем пополам я пыталась объяснить это молодому человеку на стойке регистрации, минут 10 меня убеждали, в итоге пошли мне на встречу) Вообще, почему никто здесь в комментариях об этом не пишет? Это же ненормально. Далее- в номере не хватало зубной щетки, зубной пасты, кондиционера для волос и халата (в описании номера все это входит в стандарт). Я сказала об этом на ресепшене. Через пол часа мне все принесли, кроме халата. Я решила, что он все таки не входит. И о чудо, в последний день прибывания мне его принесли. Как говорится- лучше поздно, чем никогда. Ну и неохлаждающий холодильник. Поменяли его на следующий день. Мне кажется, такого при имении 4 звезд быть не должно. Ну и еще момент. Я заметила, что при заселении всех угощали портвейном . Мне даже не предложили. Видимо из-за того, что я не сказала данные карты банковской.

I appreciate our staff prepare special decoration for our birthday trip. But the hotel is still a bit disappointing in terms of service and facility. No swimming pool or gym, the shower doesn't work well so water is splashed everywhere. And it's obviously understaffed even though it's not peak season anymore. We called the reception for service and only got responded in one hour. I'm quite disappointed considering it's a 5-star hotel