Wolfgang
September 26, 2023
We spent a few days at the Falkensteiner Capo Boi with our youngest daughter (2 years old).
The hotel is ideal for (smaller) children and leaves nothing to be desired with a petting zoo, children's pool, kids club and shady playground.
The buffet breakfast is fine, as is the evening half-board buffet.
The service is not really up to the mark for a 5-star hotel, however. I did not expect that you would have to get your own beach towels from the pool in a 5-star hotel, and it was also incomprehensible that no one was there all day to fish out dead leaves from the pool or clear the sand from the children's pool.
In general, the hotel is in a mediocre state of repair. Holes in the blackout curtains in the rooms, missing tiles in the kids' club, brittle tripping hazards on the paths through the hotel, a wavy floor liner in the pools, bird droppings on the play equipment for days, dead spiders on the daybed cushions and constantly leaking, broken showers by the pool and on the beach are all things that could easily be fixed with a little care. But apparently they don't do it. That shouldn't happen in a 5-star hotel, especially since the price of the stay was certainly 5-star-high.
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