Red Roof Inn Norfolk - Portsmouth

😋nice location nearby mall ****** and downtown cruise 🚢 lines

The room was adjoining another room with a door between the two rooms. I could see the light from the neighboring room under the door and hear everything going on in that room, including a loud TV and loud conversations. In my bathroom, the baseboard molding behind the toilet was hanging off, laying on the floor. The hallway outside my door had trash items on the carpet. The bed was comfortable and the shower was fine, so not everything was bad, but I wouldn't stay here again. There was never an employee at the front desk. I had paid in full for the room in advance, but they still required a $100.00 "Deposit" which was refunded when I checked out...never had this happen before and I've travelled a lot.

The beds are horrible! They were so hard and uncomfortable. We weren’t charged correctly but it wasn’t worth trying to talk to them. The bedding had so many cigarette burns in them it was crazy. There was 4 of us in a room and we had to go to the front desk to get additional towels because we were only given two for the guy to walk out and say he’d back back in a minute and then not come back. When we came back from our cruise we had to call because our $100 deposit wasn’t returned to us. I do not recommend this hotel at all.

Clean room, and equipped with necessary basic facilities. Also, a receptionist was very nice person.

Check in was good. The room had black mold in the bathroom, and some red substance in it.

Solo male traveler. Was great for what it was as a cut rate hotel. Clean sheets, nice staff. It’s kinda in the hood but the world is a ghetto lol. Great value for the price

Ok for a night to rest. But that’s it. Bedframe was broken mattress itself was uncomfortable. TV didn’t work light above the bed did not work bathtub drain was very slow to drain commode had to be flush multiple times for one single use. Stay was OK for just a night but not good enough for a vacation or a trip. Asked service attendant to help come fix TV, and he said he would be there shortly to do so, and he never came to assist would not really recommend this for anybody

Ok The area is not very safe. Mostly people living in the hotel. Kids running around yelling in the halls late at night. Beds were bad. It was ok for a one night stay.

Weekend nightmare The staff was terrible to deal with. After many calls and communication with them they still tried to cancel our reservation. When we finally got that figured out we went to our room and it just kept getting worse. The smoke detector missing but the wires hanging out of the ceiling for it. Stains all over the sheets and blankets. Burns in the bathroom soap dispensers. Tried to use the microwave and the food got stuck in it so we took the microwave to the front desk where we were told to give him 10 minutes he will get it out. Oh, and the toilet paper that was left for us to use from the people prior. We are frequent flyers of Red Roof but that came to an abrupt end after this nightmare of a weekend.