Hotels Near Dutch Quarter in Potsdam

A very nice hotel, both regarding location and design. The receptionist was very helpful, and even served in the hotel bar in the evening. Our room (apartment) was very good and very large. Only bad thing was that the room was in a section of the hotel without lift, so we had to carry our luggage 3 floors up. The room (apartment) was very well equipped, and certainly made for several guests at the same time (3 bedrooms). The room had 3 safes, and a huge double coffeemaker with a good selection of coffee capsules. It was WiFi at the hotel, but I did not test this. Breakfast was standard, quite alright. Parking for the car was in fact in a public parking cellar, but it was only 50 meters away from the hotel.

The Villa Monte Hotel is a promise: a tasteful, large room, wonderful breakfast, located in a beautiful garden with a nice seating facilities. The hotel is located on foot to the Sanssouci Park, which invites you to jogging or walking. The staff is friendly and professional, whether in the reception or in the kitchen. A wespenest over the window was sent away, to compensate there was a good bottle of wine. The quiet on the former wineberg is magnificent.

The hotel is very new, the room is relatively large, and there are many people staying. Breakfast did not eat, because it is very close to the train station, thinking about not wasting time But I don't know why, there is no standard double room, although the two beds are next to each other, but the mattress is separate, people who want to keep a little distance can not consider it.

I booked this hotel for my husbands birthday and foolishly was taken in by the ”superior double” room as advertised on the website, allegedly there were tea/coffee making facilities and it boasted a wonderful view of the river. This hotel was poor, extremely poor, our room was awful ....... if you hung your head out of the window you could just about see the mosquito filled river. The following day I asked at reception about the ”superior double” room and that it did not fulfill our expectations only to be told (by an extremely unhelpful man) that the website was wrong and he asked me to show him which website stated the benefits of ”superior double rooms”, as it happened it was the HRG website (allegedly they are part of the group), although this clearly isn't advertised at the hotel, once can only assume that the hotel is that poor that HRG are now looking at losing this hotel within their chain. The food was poor, hot food wasn't hot and consisted of sausages and rubbery eggs which were freezing, although on a positive the vanilla yoghurt was lovely. I can't NOT recommend the hotel strongly enough ..... and don't even get me started on the closest train station which was scary to say the least. We did a bus tour around Potsdam and there are some lovely parts of it, overall our 4 night stay in Germany was poor, unhelpful staff, rude and unhelpful people, a note to travelers thinking of going, you have to pay to pee everywhere, lots of restaurants don't even have toilets and those which do will charge you 1 Euro, a lot of the self service toilets don't work and so you have to go to an awful toilet manned by a poor child (who clearly isn't happy doing his job)!!! On a positive and that's the only positive I can say about the hotel is that on the day of our checkout (note for the hotel staff) which was 6.30am on Monday 17th June when we were panicking about catching a train we were met by a helpful young man on your reception desk who understood that we were in a rush and so didn't ask us for any payment/further details (as we'd pre booked in advance) who we then met at the station having missed our train to the airport (as the trains from Charlottenof are erratic) he was extremely helpful and advised us we'd missed the train and did everything he could to ensure we caught the correct train (on the correct platform) an hour later, he even made sure we got a seat on the train (as my husband is walks with a stick), I cannot thank him enough and I hope that the hotel staff reading this review pass on our thanks to him, rather than posting an bog standard review thanking us for reviewing. Vienna House needs to post more honest pictures and not just sofa shots. An extremely poor hotel, please think seriously before booking, my advice .... DON'T BOTHER!!!!

The hotel is big, conference-type, and all kinds of facilities are very good. It is by the lake and can park for free on the nearby roadside. The hotel is a bit off, there is a Chinese restaurant in a few minutes drive, and I walked past ten to twenty minutes.

Unfortunately, the hotel's best years are behind it. The cleaning ladies apparently cannot bend and stretch. And the lack of service is excused by a lack of staff. After a short rain shower and then the weather is nice again, the outdoor area is no longer used. (Statement: no staff to wipe chairs) The few staff are nevertheless mostly very friendly and accommodating. Food... well.... You should really expect something different for this price category. Wholesale market sausage and the same breakfast offer every day quickly put a damper on the desire for a great start to the day. Overall, it's a shame that you get the impression that this property is slowly going to the dogs. Last but not least....booking a room through any online provider (when you call the hotel you are told that direct booking is not possible) leads to extreme prices. €240 for one night, with a breakfast that really leaves a lot to be desired, is ultimately just sad.

We had a large room with large bathroom, fully fit for wheelchair drivers.We don't brew, but well know. Parking in front of the door and in the deep garage is positively noted, other hotels take extra money for a parking. From the price there is absolutely nothing to make, you get a proper countervail. The restaurant is relatively overviewable, the food card is also, but that is completely enough- Interesting the great choice of drinks, the cocktails and long drinks are very priced! There are no culinary elevations, but you don't expect that for the price. At breakfast buffet at 9.00, the fruit was all, you could have surely filled up. But besides us there was only 1 guest. It will certainly be better if the tourism comes back full of drive. Conclude: Thanks for returning.

Great hotel location, spacious rooms, friendly and helpful staff. Very comfortable beds and very clean rooms. We were passing Berlin and were looking for one night stay. Hotel is very well accecible from highways. Kids loved spacious rooms and big comfortable beds. Special thanks to a very friendly receptionist for a pleasant conversation after long trip :)

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

Not a great start to my visit when I found my room was still in a state of chaos from previous occupants. I was given another room and settled in. The pillows were awful, with big lumps, and hollows; however the shower was great. The bed was very firm, which is not what I like but may suit others. Sadly despite double glazing the room was very noisy as it was first floor at the front directly up from a busy the road. The room, bed and towels were clean and the hairdryer worked. Probably wouldn’t stay again due to noise, hard bed and rubbish pillows… they made for four uncomfortable and broken nights.