Novotel Poznan Malta Reviews
Novotel Poznan Malta
Termalna 5, Poznan, PolandView Hotel Details
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1 night
Novotel Poznan Malta Guest Reviews
4.1/5
Very Good
33 review
Verified reviewsLocation4.0
Amenities4.2
Service4.2
Cleanliness4.1
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All Reviews(33)
Positive reviews(30)
Negative reviews(3)
Dahuhanzi
Standard Twin Room
Stayed in Apr 2024
Business travelers
15 review
Very Good
Posted on Apr 22, 2024
The location is quite remote. There is a parking fee for such a remote location, which is about 10 euros. The price/performance ratio is a bit worse
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liuyifan wuhu
Superior Room
Stayed in May 2024
Business travelers
9 review
Outstanding
Posted on May 14, 2024
It’s the best three-star hotel I’ve stayed in in Poland.
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Guest User
Standard Double Room with SofaBed
Stayed in Jun 2023
Business travelers
16 review
Amazing
Posted on Jul 2, 2023
Breakfast costs 60 zlots
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сергей
Standard Double Room with SofaBed
Stayed in Jun 2024
Family
4 review
Outstanding
Posted on Jun 24, 2024
Хороший отель. Всё хорошо.
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Trifon
Stayed in Aug 2023
Business travelers
Very Good
Posted on Aug 6, 2023
The cheap rooms doesn't have AC, 4 star hotel, incredible.
Friendly staff, nice breakfast, no too expensive 14€, dinner for two in restaurant in Poznan overal
Trifon
Stayed in Aug 2023
Business travelers
Outstanding
Posted on Aug 3, 2023
Fine hotel, friendly staff, good breakfast.
Huge parking, basic doesn't have AC.
633desislavab
Stayed in Apr 2023
Family
Outstanding
Posted on Apr 10, 2023
The hotel is located in a quiet area but at the same time very close to public transport. Nica, clean, rooms, spacious too. A lot of variety for breakfast. The food in the restaurant was also fresh and delicious. Great value for money, we do recommend it!
Response from Property: Thank you for taking the time to give us your opinion. We are pleased that we met your expectations and your stay can be considered a successful one. We look forward to seeing you again. Best regards, Miłosz Białas Reception Shift Manager Novotel Poznan Malta
Damnearn
Stayed in Jul 2023
Family
Posted on Jul 29, 2023
No airconditioning, not as good as it looks from the photos.
Guest User
Stayed in Jan 2023
Business travelers
0 review
Posted on Jan 31, 2023
Never had such a bad stay - 3 complaints but Hotel don’t stop small group of people making noise like hell at 1am on closed hotel bar terrace - manager and security don’t react and the u turn build hotel doesn’t allow people to sleep as even with closed windows the noise is to loud
Response from Property: Dear Sir, Thank you very much for taking the time to share your comments about your stay at our hotel. We are extremely sorry that we did not meet your expectations; please accept our sincerest apologies for this. As part of Novotel, we are committed to providing the highest quality service to every guest, so the feedback you have provided is extremely important to us. We would like to assure you that we are already taking the appropriate steps to rectify the problem and avoid a recurrence in the future. As compensation, we have not taken payment for the day in which you experienced the inconvenience. We are grateful that you shared your experience with us and hope that we will have the opportunity to present a high quality service in the near future. Yours sincerely, The Novotel Poznan Malta Team
Thomas
Stayed in Apr 2023
Other
Outstanding
Posted on Apr 30, 2023
Perfect hotel for vacation when you go on a europe vacation.
Roscoe64
Stayed in Sep 2022
Business travelers
Very Good
Posted on Sep 23, 2022
The rooms are great, bar good, a little expensive, the only reason for 4 not 5 was that the entire hotel did not have wifi as it was broken, this was devastated because i had to work on my laptop. I would have gone somewhere else if i knew that. That said very professional desk staff and very nice rooms.
Response from Property: Thank you for taking the time to give us your opinion. We are very sorry for the inconvenience caused by the wi-fi. Our team has tried to rectify this situation as soon as possible. I hope that despite this situation, your stay can be considered as successful. We look forward to seeing you again. Best regards, Miłosz Białas Reception Shift Manager Novotel Poznan Malta
Milad
Stayed in Jun 2023
Other
Very Good
Posted on Jun 3, 2023
It’s a nice hotel for a three star
GuilhermeYN
Stayed in Oct 2021
Business travelers
Posted on Oct 18, 2021
Unfortunately my experience wasn't the best. At the arrival I was checked in by a receptionist that had problem speaking english and when I arrived at my room I found food left on the fridge and some trash in the trash can. Overall I can say that this was one of the worst Novotel I've been as the service was not the best, plus the hotel itself that looks pretty old.
Response from Property: Thank you for taking the time to give us your opinion. We are very sorry for this situation. Our team is constantly learning and we try to correct any mistakes. As a novotel, our guests are the most important thing to us. We want every stay to be well remembered. We look forward to seeing you again. Best regards, Miłosz Białas Reception Shift Manager Novotel Poznan Malta
Guest User
Stayed in Sep 2021
Family
0 review
Very Good
Posted on Sep 10, 2021
Hotel was great, with all the facilities included. Working personel very kind and helpful. The only major minus is the payed Hotel parking. I consider this has to be a standard service and not a payed service or if its payed then should be a much lower price not 30PLN/day.
Response from Property: Thank you for taking the time to give us your opinion. We are pleased that we met your expectations and your stay can be considered a success. We look forward to seeing you again. Best regards, Miłosz Białas Reception Shift Manager Novotel Poznan Malta
Andrzej
Stayed in Aug 2021
Other
Posted on Aug 15, 2021
I was not told about the extra parking charges when booking, so found that disappointing and what is worse I found two hair in the bathtub. The issue had been resolved and cleaned but still in the current situation I would expect everything to be sparkling clean. My daughter s towel had dirty marks on it so we decided not to use it. Only stayed there as close to Termy. Breakfast was very good though.
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