Crowne Plaza Chicago-Northbrook, an IHG Hotel

The floor drain in the bathroom was broken, the shower head handle could not be lifted, and the room smelled of laundry and air cleaner. The elevator outside was broken. The room door was not very soundproof from the outside.

I love it and stay here every time I come to Chicago

It's pretty good. The premise is that you have to have a car. Parking is free. The surrounding environment is good. The hotel is quiet and clean. Breakfast is also freshly made. The hotel is very large, worthy of being owned by a large company.

Except that it is a little off the beaten track, there are also restaurants nearby, but it takes a few minutes to walk, everything else is OK. The hotel has its own restaurant, so you have no choice but to eat at the hotel late at night. The taste is not bad. It is more than 40 dollars from the airport. I remember that there is a taxi called city cab from the airport, which is too expensive. Because he can't go anywhere else after accepting the order, he can only go back, so there is a fare that needs to be paid and shared with the driver. As a result, I paid more than 60 dollars, and more than 70 dollars including consumption, which is super expensive. The hotel breakfast is self-service. When you check in, you will be given a colored coupon, and then you come to order. It seems that each different color coupon has different types of options. Mine is purple, I suggest you look at my choice. At the same time, because I booked with Ctrip, the itinerary changed, and I couldn't cancel one night. I wasted 1,000 yuan, which is very unsatisfactory.

The overall evaluation is very average. ①When checking in, there were three people registered, but the front desk only gave 2 breakfasts. After all efforts, they reluctantly gave 3 breakfasts; ②After entering the room, the heating could not be turned on (the temperature in Chicago was -2 degrees to 3 degrees at that time). The maintenance technician was called, but he could not fix it, so we had to change rooms; ③The breakfast was not a buffet. I gave the breakfast coupon to the staff. There were 3 varieties on a plate, one fixed and 2 optional. The taste was very average. After eating, we had to tip. We were a group of 3 and had to tip 5 dollars each time! It’s better to eat out. It is not recommended for Chinese visitors to stay in this hotel.