Guest User
June 24, 2024
My experience at the Blue Haven Resort was fantastic. All of my expectations were exceeded. The Sales Rep, Latoya Francis and On-site Rep Kristel Williams were exceptional. Their patience, professionalism, problem resolution and attention to detail paved the way for a special experience. Thanks to Kristen, the wedding day was a dream! The rooms were clean, very modern, and well maintained. The penthouse was spectacular (spacious, beautifully appointed and a gorgeous view). Housekeeping staff was friendly and very competent. The food and service at Fire and Ice, Salt and the Seaside Pool Bar & Grill were all very good. I loved the breakfast bar at the Fire and Ice. Also, the Fish Deck and Black Rock at Alexandria were also very good. A Roadside BBQ Dinner set up in the penthouse was sensational. It included champagne and a margarita bar. This topped off an unforgettable wedding day! I took advantage of many amenities including the exercise room, pickleball, swimming, paddle boarding, golfing, and a private 4-hour cruise. I really enjoyed them all but the cruise was exceptional and a lot of fun. The photographer, Natalee Reid, did an excellent job staging our photo session and capturing some gorgeous pictures. I also fully appreciate the dedication and professionalism of Joyqeenly Ocampo. She was extremely helpful in keeping us up-to-date regarding our status and answering any questions. Made the mistake of not bringing mosquito spray. That is a must along with sunscreen. In general, my experience was wonderful and I highly recommend staying at the Blue Haven Resort. We can't wait to schedule a return trip.