Argentario Lagoon Resort & Spa

We stayed here for three nights recently and enjoyed ourselves. My husband, daughter and I had a suite. This was clean, comfortable, and spacious. Check-in was quite friendly but slightly chaotic for a hotel of this standard and price range. It did not feel 100% professional, rather chatty/hit and miss with some information being forgotten/glossed over. As other reviewers have mentioned, the pool is amazing and really relaxing. We loved our time spent around it and the shady areas were appreciated. It was the best part of the hotel. At times, some guests had just left towels on the loungers so it wasn't always clear which ones were available - a pet hate of mine since I love to be in the shade. My husband said the gym was a bit dated but ok. We didn't use the spa area. Generally, there are areas around which are now becoming slightly dated and in need of maintenance. Everything was ok for us but again with the level of the hotel and high prices, everything should be perfect. E.g. there were some broken floor tiles, corridor lights not working. The restaurant was expensive but the service was attentive and we enjoyed the food. We received only ate once at the hotel for one evening given the high prices and enjoyed discovering additional places in the nearby towns. The hotel did not feel covid-secure overall. Staff hurriedly pulled their masks up when we approached the reception desk and the manager (I think?) rode about the hotel on the scooter without a mask and walked through corridors without a mask. Mask wearing was not enforced in the restaurant though almost all guests wore them inside when collecting food from the buffet. There were big bowls of chopped fruit with spoons and knives to cut break which any quest could use. I felt this was not so secure and felt uncomfortable with this. Other hotels we stayed at during our Tuscan holiday changed have bought dishes to the table to avoid exactly this risk. As other measures were not happening, I did not feel I would be taken seriously if would mention these concerns to staff.

hotel is somewhat secluded but 15 minutes or less from any major attractions. They offer free pick up and drop off at nearby beaches, restaurants, train stations, and towns. The hotel’s restaurant is open for breakfast, lunch, and dinner. Food prices are reasonable, and the food is delicious. They have two pools, indoor and outdoor. The staff were all very friendly and professional. They were always ready to help. Maria, the front desk girl, helped us book our dinner reservations, beach trips, and town visits. She was always very polite and professional. Simone also worked at the front desk, and he also helped us get to town by driving us and picking us up whenever we called. He as well was always kind and professional. Never saw him without a smile. Yoez was another of the drivers. He recommended a pizza spot for us to try. The pizza place is named Phermento. Best pizza I had in Italy. He also always smiled and would always say hello whenever he saw us. Overall, all the staff was terrific and showed care to make us comfortable and happy.