I am writing this review after the magnificent experience I had at the longe bar. In February, my husband and I were disappointed with the service we received during an afternoon stop during a walk, so I complained about our experience on Google. Shortly after publication I received both an apology and an invitation from the Front Office Manager to return for an aperitif. We accepted with great pleasure and in March on this occasion we were welcomed by the director, the Guest General Manager and the chef. It was a delightful moment: chatting with you, understanding and seeing how much passion, commi**ent, high knowledge and experience you manage the structure, canceled out the lack of welcome from a single waiter the previous month. We thank you very much. See you soon. Alessia and Lorenzo
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