Hilton Garden Inn Puchong Reviews
Hilton Garden Inn Puchong
Jalan DM2, Desa Millennia, Puchong, Petaling, MalaysiaView Hotel Details
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Hilton Garden Inn Puchong Guest Reviews
4.4/5
Very Good
1140 review
Verified reviewsLocation4.2
Amenities4.4
Service4.5
Cleanliness4.6
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All Reviews(1140)
Positive reviews(1115)
Reviews with photos/video(312)
Delicious breakfast(49)
Convenient parking(33)
Quiet & comfortable(27)
Loved the view(24)
Great location(20)
Perfect for kids(15)
Great swimming pool(15)
Delicious buffet(9)
Negative reviews(25)
Guest User
Accessible Twin Room
Stayed in июня 2024 г.
Business travelers
111 review
Outstanding
Posted on 13 июня 2024 г.
staying here attending company meeting. happy with the stay.
the rooms are quite big and very comfy bed.
Scenery view, a lake
Clean and friendly service crew. Breakfast also quite good
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is valuable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager
Anonymous User
King Guest Room Lake View
Stayed in июня 2024 г.
Business travelers
64 review
Outstanding
Posted on 8 июня 2024 г.
Hotel is good if you are driving. Price is reasonable. Can come again if work nearby this area.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is valuable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager
travel nice mood nice dream enjoy the moment
King Guest Room
Stayed in мая 2024 г.
Business travelers
5 review
Amazing
Posted on 25 мая 2024 г.
Hilton garden Inn is the best hotel in puchong, and very nice breakfast, and the price is to accept, got 2 kinds of carpark, very good place to stay
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager
Mcvision
King Guest Room
Stayed in мая 2024 г.
Solo travelers
12 review
Very Good
Posted on 19 мая 2024 г.
A hotel located silent at puchong.
Nice environment.
Few things to remind:
1. The staff may request the tourism tax Myr 10. You need to show the bill in trip.com that you’ve already paid.
2. The main entrance will be closed during night. When client is prohibited to smoke inside the hotel area, it is not so convenient to go out and go inside again at night time.
Response from Property: Dear Mcvision,Thank you for sharing your feedback and for choosing to stay with us. We're delighted to hear that you enjoyed the peaceful environment of our hotel in Puchong.We would like to address the points you mentioned:Tourism Tax: As per the Tourism Tax Act 2017 mandated by the government, all foreign passport holders are required to pay a tourism tax of RM 10.00 per room per night. If you have already paid this tax through your booking platform, such as Trip.com, please present your payment confirmation upon check-in. This helps us ensure that all payments are accounted for correctly and that there are no discrepancies.Main Entrance Closure at Night: Our main entrance is secured at night for the safety and security of our guests. However, our staff is always available to assist you if you need to enter or exit the hotel during these hours. We apologize for any inconvenience this may cause.Smoking Policy: We strictly enforce a no-smoking policy within the hotel premises to maintain a clean and healthy environment for all guests. We understand that this might be inconvenient for some, but it is in place to ensure the comfort of everyone staying with us. If you need to smoke, our staff can guide you to the nearest designated smoking area outside the hotel.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager
Dr Yeap
King Guest Room
Stayed in мая 2024 г.
Solo travelers
15 review
Outstanding
Posted on 26 мая 2024 г.
Brand new facilities with excellent bedding n pillows, love the room! View from window as below.
Response from Property: Dear Dr Yeap,Thank you for taking the time to share your recent experience in Hilton Garden Inn Puchong and for giving us perfect feedback. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. It is through continuous feedback from our guests that we are able to objectively review the facilities & services we provide to ensure that they meet our guests' expectations. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager
victor druce
Twin Guest Room
Stayed in мая 2024 г.
Couples
16 review
Great
Posted on 19 мая 2024 г.
Location might be issue nothing below hotel need to use grab
Food wise and bed is marvelous
Response from Property: Dear Victor,Thank you for taking a moment to share your experience. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager
Guest User
King Guest Room
Stayed in мая 2024 г.
Couples
5 review
Outstanding
Posted on 5 мая 2024 г.
I love So much everything is clean So meaning full selesa sangat , takde bau yang busuk katil empuk bantal selesa , view Sangat cantik i like IT i will come again ❤️
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience. We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards, Rosli Jaafar Assistant Front Office Manager
Kyooi
Twin Guest Room
Stayed in мая 2024 г.
Friends
35 review
Outstanding
Posted on 7 мая 2024 г.
hotel very clean and comfortable; beg big air conditioner cool like this hotel always first choice
Response from Property: Dear Kyooi,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager
MeowJo
King or Twin Guest Room
Stayed in апр. 2024 г.
Business travelers
67 review
Great
Posted on 3 мая 2024 г.
Super love the room, clean & big. Only location is not that convenience but not a big problem.
Response from Property: Dear Meow Jo, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience. We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards, Rosli Jaafar Assistant Front Office Manager
Guest User
Accessible King Room
Stayed in июня 2024 г.
Couples
5 review
Outstanding
Posted on 23 июня 2024 г.
very goof is a nice hotel very comfortable yesyesyesyesyes
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience in Hilton Garden Inn Puchong and for giving us perfect feedback. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. It is through continuous feedback from our guests that we are able to objectively review the facilities & services we provide to ensure that they meet our guests' expectations. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager
Farahieda
King Guest Room Lake View
Stayed in июня 2024 г.
Family
8 review
Outstanding
Posted on 19 июня 2024 г.
Super duper satisfied 😊
Bilik besar, bersih and staff very friendly…
Response from Property: Dear Ms. Farahieda,Thank you for taking the time to share your recent experience in Hilton Garden Inn Puchong and for giving us perfect feedback. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. It is through continuous feedback from our guests that we are able to objectively review the facilities & services we provide to ensure that they meet our guests' expectations. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regards,Rosli JaafarAssistant Front Office Manager
Anonymous User
King Guest Room
Stayed in мар. 2024 г.
Business travelers
23 review
Very Good
Posted on 18 апр. 2024 г.
The Hilton Garden Inn Puchong Hotel is a contemporary haven situated in the heart of Puchong, Malaysia. Boasting stylish rooms and suites, it offers modern comforts and amenities tailored for both leisure and business travelers. Guests can savor delicious cuisine at the on-site restaurant, relax by the outdoor pool, or stay active at the fitness center. With flexible event spaces and state-of-the-art facilities, the hotel is an ideal venue for meetings, conferences, and special occasions. Its convenient location provides easy access to nearby attractions and corporate hubs, making it a perfect choice for a memorable stay in Puchong.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience. We look forward to welcoming you back in the future and providing you with another excellent experience. Kind Regards, Rosli Jaafar Assistant Front Office Manager
Guest User
Twin Guest Room
Stayed in мар. 2024 г.
Solo travelers
48 review
Posted on 24 мая 2024 г.
Room is spacious and clean. Everything was good, parking is free. Check in was fast. Not bad
Response from Property: Dear Valued Guest,Thank you for taking a moment to share your experience.We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference.Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back to our hotel in the future.Kind Regard,Rosli JaafarAssistant Front Office Manager
Maisrh
King Guest Room
Stayed in февр. 2024 г.
Couples
5 review
Amazing
Posted on 29 февр. 2024 г.
I arrived around 9pm at the hotel, check in process was really fast. They only need your IC then you are good to go.
Location was great, you will need to walk like 300metres from the hotel to the mrt station. (You can see from my picture the mrt station)
Parking: A lot of parking was there, no worries with parking issues.
Cleanliness: 10/10. Everything very clean, they scrub the toilet well. No stain found on the bedsheet. I like the soap very well!
Great stay and good experience!
Response from Property: Dear Maisrh,Thank you for taking the time to share your feedback with us.We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your feedback is invaluable to us, and we appreciate your kind words. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience.We look forward to welcoming you back in the future and providing you with another excellent experience.Kind Regards,Rosli JaafarAssistant Front Office Manager
Business Trip Guest
Twin Guest Room with Lake View
Stayed in мар. 2024 г.
Business travelers
6 review
Outstanding
Posted on 31 мар. 2024 г.
Very good, suitable for business trip travel. Will recommend it to friends.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Your acknowledgement of our efforts is great encouragement for us to achieve our vision of creating for all our guests the very best, most memorable experience. We look forward to welcoming you back in the future and providing you with another excellent experience. Kind Regards, Rosli Jaafar Assistant Front Office Manager
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