Blue Marlin Hotel

Lovely stay Friendly, helpful staff. Convenient location near restaurants, shopping and beach. Rooms are large and comfortable.

Overcharged. Loud, don't get fool. Terrible service. They charge me more than what I had on my reservation with no notice. I had to pay whatever they asked or they won't give me a room. Hot tub is not hot. I ask for an extra towel an extra blanket and of course they didn't have it. And the front desk lady said "in 10 years no one have ever ask them for an extra blanket" All the rooms are facing a social area which is very loud. One night we couldn't sleep any longer that 6.20am because you can here people chatting in the breakfast area. Don't get fool by the nice pictures.

Owner needs to smile more. No, wait! Delete the “more”. Staff need some training and act as if they like their guests. If I owned the hotel, I would: 1. Get a tech in to install internet service that works. 2. Provide signal boosters (probably only need three) to ensure the signal reaches all the rooms. 3. Not allow the fresh drinking water to run out 4. Remove the “Check out by 9:30am” sign 5. Provide safe storage for suitcases after check out. 6. Put kettles or coffee machines in each room or, at least, provide hot coffee in the dining area by 6am. 7. Put blinds on all the windows so the sun doesn’t come streaming in. 8. Buy some additional furniture for the rooms. 9. Hang some pictures. Outdoor areas were attractive with small pool and hot tub: both were attractive and clean but make sure you tell the staff 2 hours ahead of time if you want the hot tub heated. Quite noisy when guests roll their suitcases out across the tiled floor and connecting bridges to the only 2nd floor exit. No elevator. And except for the fruit and eggs, probably the worst breakfast I have ever eaten. If the owner had greeted us with a smile and engaged with his guests, I might have given him one more star but he was a grumpy old boy who made no apologies for the lack of morning coffee or connectivity.

Terrible hotel- we had no hot water in the showers or in the not working jacuzzi, the wifi didn’t work. There were ants in the bed, and the breakfast was miserable- dry bread and egg,and when we asked for more they refused. The hotel manager was horrible, argued with us about everything mentioned.

We thoroughly enjoyed our stay at this hotel. It is within walking distance of the main tourist area. The room was comfortable and was situated around a lovely courtyard with a pool and a hot tub. Note that the hot tub is not always on and you will have to ask for it to be turned on. Most noteworthy is the manager/owner, Marcos, a truly lovely and sincerely kind man. He was there for us when we left very early in the morning to catch the ferry to the next island and provided us with hugs and packed snacks as we would be missing breakfast.

The hotel is good overall, I’m having issues with their overcharge on my stay for 2 nights. Ask for receipt if you are paying cash.