C. Cupido, 12, Puerto de la Cruz, Canary Islands 38400, SpainView hotel details
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Guest Reviews of Hotel AF Valle Orotava
8.2/10
Very good
58 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.0
Service8.2
Cleanliness8.1
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All reviews(58)
Positive reviews(20)
Reviews with photos/video(7)
Awesome rooms(6)
Delicious breakfast(6)
Great service(5)
Great location(4)
Negative reviews(1)
Guest User
Double Room With Balcony
Stayed in Jun 2025
Couple
1 reviews
9.5/10
Amazing
Posted on Jul 15, 2025
Good and clean hotel but animation is missing
Claudia da Milano
Double Room With Balcony
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 26, 2026
Hotel in a great location, room cleaned every day. Buffet service for both breakfast and dinner was plentiful and everything was delicious. Heated pool on the sixth floor, with excellent bar service. The staff were friendly and welcoming, making guests feel at home even if they didn't speak the language. The manager, Antonio, was very friendly and available to accommodate any needs. A very pleasant experience... We'll be back!
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endes
Double Room With Balcony
Stayed in May 2025
Couple
1 reviews
10/10
Outstanding
Posted on Jun 7, 2025
The hotel is great. I spent a few days in Tenerife with my partner, and it was fantastic. The breakfast has a huge variety and something for everyone—it's great! The rooms are also cleaned daily, leaving them spotless without touching or moving your belongings. The pools are fantastic; they're on the hotel's rooftop, and it's fantastic. The service and attention were top-notch. Plus, if you don't rent a car, the bus station is right next door, which is fantastic. We really loved it, and we'll choose the same hotel again when we return.
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Guest User
Junior Suite
Stayed in Sep 2025
Family
12 reviews
3.0/10
Posted on Oct 25, 2025
Rude and indifferent staff, no service at all, on the first day the child was forced to sleep with us, because they didn’t bring linens, the air conditioning didn’t work, it was dirty and noisy!!! The breakfast was very poor!!!!!
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Rosa Piñero
Double Room With Balcony
Stayed in Jun 2025
Couple
1 reviews
10/10
Outstanding
Posted on Jul 11, 2025
The hotel is a 5-minute walk from Plaza del Charco. The spacious room has a large terrace with artificial grass, perfect for relaxing in the afternoons. It also has a mini-fridge and a very practical kettle for coffee or tea. The swimming pool is on the 6th floor and has a well-equipped bar and snack bar with comfortable sun loungers and cushions for relaxing. I really liked everything. The gym has ample equipment, including an elliptical trainer, weights, rowing machines, etc. The breakfasts were varied, and the coffee was good.
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Anonymous User
Double Room With Terrace
Stayed in Jul 2024
Family
63 reviews
10/10
Outstanding
Posted on Aug 13, 2024
This hotel is very close to the largest bus terminal, less than five minutes' walk, and very convenient to the airport. The front desk staff are also very friendly and attentive.
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Polina Plakhtii
Double Room With Balcony
Stayed in Oct 2023
Solo traveler
7 reviews
9.0/10
Great
Posted on Nov 22, 2023
Good 4 star hotel. The rooms are newly renovated, have a large balcony, and if you're lucky, you'll have a view of the city and not the neighboring hotel. Excellent buffet breakfast. Location: a bit far from the beaches, but close to the bus station.
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Guest User
Double Room With Balcony
Stayed in Sep 2023
Family
1 reviews
8.5/10
Very good
Posted on Oct 23, 2023
Facilitate comfortable. But breakfast is not rich, because the orange juice is fake
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David071207
Single Room with Balcony
Stayed in May 2024
Business traveler
16 reviews
10/10
Outstanding
Posted on Jul 14, 2024
Close to the beach, rich breakfast
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RubénP10
Double Room With Teide View
Stayed in Mar 2024
Couple
1 reviews
10/10
Outstanding
Posted on Jul 28, 2024
All perfect
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Guest User
Double Room With Balcony
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Ha sido un fin de semana Increíble
Ubicaciones excelente, Se puede recorrer el puerto sin vehículo, aunque es verdad que es difícil a veces aparcar por la zona y la calidad del Hotel muy bueno en cuanto a calidad y precio, la instalaciones limpias y muy bien atendidos por todo el personal tanto de la recepción limpieza como en comedor
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Guest User
Double Room With Balcony
Stayed in Mar 2026
Solo traveler
2 reviews
8.0/10
Very good
Posted on Apr 23, 2026
Servicio muy profesional pero las instalaciones las tienen que ir renovando y tener un poco más de mimo con los detalles.
Se acerca más a un hotel de 3 estrellas que a uno de 4.