C. Burgao, 4, Puerto del Carmen, Canary Islands, 35510, SpainView Hotel Details
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Hotel Pocillos Playa, Solo Adultos Guest Reviews
4.1/5
Very Good
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(45)
Positive reviews(40)
Reviews with photos/video(5)
Sarah M
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 18, 2024
Lovely hotel, nice and quiet as it’s adults only. Plenty of sunloungers for every one. Good was very good, changed every night so didn’t get boring. Staff were friendly, Sonia, Jenny and Mario really stood out. Clean rooms and pool area, maintained daily
Response from Property: Dear Q684CQsarahm, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Pocillos Playa hotel and are delighted to read that we were able to match your holiday expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards, Hotel Pocillos Playa
Roseanna L
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 20, 2024
I recently spent 5 nights here all-inclusive with a friend (we are both women in our 20s) and we had a fantastic time. It was our first holiday together and we are so glad we picked this hotel and location. ROOM: we had a room on the bottom floor right by the pool area, which is the best place to be and a very short walk away from the bar, food, and entertainment. Nice little outside area with table and chairs. Cleaners also did a very good job. POOLS: although a little cold, it was nice to have the option of using the pool and jacuzzi. Most of the time they were empty so we could have it to ourselves! We didn’t try the sunbeds - but don’t go on one next to the jacuzzi as you might get soaked! The main downside is the pools are only open 10am-6pm, we wish it was open later. FOOD & DRINK: the food isn’t exactly culinary art but as it’s buffet style we could always find something we liked, and it’s fun to try a bit of everything. Each night has a different theme (e.g., Spanish, Mexican, Italian) so it’s nice to switch things up. Breakfast and lunch were also satisfactory (English brekky available). Decent range of alcoholic and non-alcoholic drinks - not many cocktails to choose from and they’re a bit heavy on the flavoured syrups but I can definitely recommend their Sangria and fizzy wine! ENTERTAINMENT: we had an absolute blast during the evening entertainment. A huge shoutout to Valerio, who hosted the kareoke and bingo. He was amazing at interacting with all the guests, getting to know us, and encouraging us to take part in the events and activities. Our positive experience at this hotel was hugely thanks to Valerio, so thank you. There is also a pool table, darts, air hockey and table tennis. LOCATION & TRANSPORT: The beach is a short walk away from the hotel and the temperature of the water is lovely. I highly recommend a sunset swim! The location is brilliant as there is a nearby bus stop on the coast which can get you to the other end of Puerto del Carmen, as well as Costa Teguise and the airport. It was our first time in Lanzarote and we had an amazing time exploring this side of the beautiful island. The water is very clear too! The hotel is also a 30 minute walk away from Rancho Texas Park - an incredible zoo + water park.
Response from Property: Dear roseannal564, Firstly we would like to thank you for choosing our Pocillos Playa hotel for your holidays in Lanzarote and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Hotel Pocillos Playa
Chris M
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 20, 2024
Smashing little hotel, yes some aspects could do with a spruce up and the all inclusive food does get repetitive but all in all I've enjoyed this place more than the 5☆ I stayed in last year. Staff are wonderful and friendly big shout out to jonny and valerio (spellings not the best lol) they kept the bar and entertainment going. Wasn't expecting much entertainment wise with it being adults only but there's enough going on. Definitely would come back
Response from Property: Dear Chris M, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. Your feedback will be shared with all hotel teams as I am sure they find such comments motivating. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Hotel Pocillos Playa
Mark L
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 21, 2024
Clean hotel with cheerful and helpful receptionists. Spacious and clean room. Large pool although a bit cold. The room has a large TV, safe, kettle, bathroom amenities. On the second day we received a bottle of cava with a card from the director congratulating me on my anniversary. Thank you :)
Response from Property: Dear markIL6281GN, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are really happy to know that you have enjoyed your time with us and that we have exceeded your expectations. We work really hard to provide our guests with the best. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Hotel Pocillos Playa
Linda H
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 21, 2024
Good location, good weather, good food and good cleanliness. Everything we could hope for was fulfilled in a hurry. Highly recommended to disconnect in a quiet environment. Special thanks to Alfredo for the detail in the room, for our anniversary and for being able to spend the day of departure at the hotel enjoying one more day of sunshine
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 20, 2024
This is a smaller hotel than we usually go to and we found it far more friendly, amenities food and variety were just as good as the larger hotels . Our only negative was sitting together at meals there were 7 of us , but as there was no Maitre de we would find the larger tables occupied by just couples and smaller tables unoccupied something Maitre de would not have allowed , and being together at meals is one of the most enjoyable experiences of the holiday . This was more selfishness of our fellow holiday makers then the staff, but a little note on the larger table stating minimum guests could have been helpful.
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 19, 2024
Everything was great. The ambience, food with different variaties and also the entertainer Aida was great. Thanks for her time with us. We really enjoyed every second of our vacation. Hope to come and enjoy our moment at this hotel with the same people.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 19, 2024
We loved the hotel, it was very quite , close to ocean and sandy beach. We also really enjoyed our entertainter Aida . She took care of us whole days , offering her help and huge range of games to spend nice time at the pool and bar. Amazing holiday
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 19, 2024
A small but very friendly hotel really good position but just a 5 minute walk to bars,shops and restaurants. The room was kept clean and tidy. Clean towels on a regular basis. Food a little repetitive but all good quality the staff couldn’t be faulted all the bar staff were friendly as were the reception staff. The pool area was spotless and a added bonus was a separate terrace to sunbathe. Now to the wonderful Aida 10 out of 10 for effort, the only animation member who’s got me on the stage in 20 years. The entertainment isn’t very professional but Aida really does make up for that she’s a credit to the hotel
Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Dec 19, 2024
Very clean, comfy beds and good pillows. Staff very friendly and efficient. Food and drinks pretty good. The pool is a lovely temperature, its a shame it is too deep for aqua aerobics. The entertainment room needs to be more inviting with more comfortable chairs. Aida the entertainment lady was so lovely, she felt like a friend and was such fun.
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 18, 2024
Visited last week for 3 nights. Lovely little hotel! Very clean and well maintained. Rooms were modern and clean. In a great quiet location and very close to the beach. The ladies in the bar and restaurant were outstanding in their customer service. Would recommend.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 18, 2024
Aida was a brilliant host and made our holiday.!!!!!! She is aaaalways bubbly and friendly with all the guests. Keep up the good work and we will come back to see you again in the future, and singing again all night long thank you veeeeeery much Aida!!!
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 16, 2024
Stayed here on a last minute 4 day December 2024-buy. Very pleased..... the room we had, had a huge balcony, room was spacious, and good view. Buffet and drinks ( some extra for premium) was Breakfast, lunch, and diner with "snacks" throughout. Lots of variety, Breakfast was everything everyday, from cold meats, cheeses, sweet things and all variations of a hot breakfast. fruit and juices also. Lunch was varied and good, evenings some themes also good... The staff were super friendly, and the entertainment during the day and evening was good fun. Nice position in resort very quiet and 2 minute from the seafront promenade. Wifi good and strong signal throughout. Would certainly return thanks. As always there must be some mentions: Aida ... What a lovely, funny hard working lady 10/10 from us - the "Fake entertainers" All the staff... so friendly , smiley, polite and very hard working. The only negative thing I can say : The Warming plates for the buffet self service ..., quite often they were not warm meaning that some of the waiting food was not very hot when you got to eat it... perhaps look at a hotter warming system ?? otherwise food was excellent.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 16, 2024
Aida is a veery friendly person and approachable!!!!!! We joined all the activities and enjoy them veeeeeeery much. She has a bubbly personality and we will come back to see her again! Thaaank you veery much, take care and see tou soon Aida!!!
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 16, 2024
Aida is a really good entertainer!!! I have been coming to this hotel for years and Aida is the best entertainer who has been working here. She does sports and all kinds of activities. She always makes everyone happy and she is very polite. Thank you very much Aida!