Hotel, Apartment 322 and grounds is spotless & clean. Staff are lovely especially the reception staff. We had buffet breakfast, could not fault it plenty of food and a great variety. There are steps and ramps so anyone with disability would need to contact hotel directly. Taxi service was brilliant thanks to the reception ladies. Downfalls no daily entertainment ie Aqua, Yoga, games etc. and Night time not great, single musician finished at 9.30 and bar closed at 11. Although lots of entertainment in the Square 10mins walk away Karaoke in The Auld Triangle and Puerto del Carmen a short taxi ride. Beautiful island.