Aqua Suites

I booked 3 rooms one for myself, daughter and son and we were next door to each other which was great. The room I had was large and never seen so many electric sockets. Breakfast get your fruit ,cereal,coffee etc and waitress will ask you what cooked breakfast you want how you want your eggs done. She will ask what time you want dinner that night everything runs smoothly. Dinner you have a menu you order off and also a specials board outside entrance. Great selection salmon steak curry we booked half board every meal was very good. BBQ had pork,steak sausage etc help yourself to pasta rice and salad. Swimming pool is 6 foot in deep end I don’t think it’s heated but believe the sun warms it up a bit wasn’t cold cold.Large Jacuzzi was very nice to lay around plenty of loungers. All staff I met at reception, restaurant,bar and cleaners from beginning to end of holiday were lovely would stay here again loved it.

Extremely well run hotel. All staff, from the reception staff to the housekeeping team and bar / dining staff are so friendly, helpful and hardworking. The hotel is very clean. Rooms are cleaned daily and the pool areas are impeccable. We stayed at the end of April as two couples and we had two suites with adjoining balconies which was lovely. The suites are a good size with a king size bed and full size fridge, and great clothes storage in an extra room which has a sofa bed. Wardrobe had 22 hangers and plenty of shelf space. An iron and small ironing board are also provided. Bathroom also had excellent cupboard space for toiletries, and a lovely big walk in shower. A hairdryer is also provided. There are plenty of sun beds around the pool but most people use the sun beds and tables and chairs on their own balconies / terraces so there was never any shortage, although it was pretty quiet whilst we were there. We stayed bed and breakfast and the breakfasts are very good. Large selection of cereal / fresh fruit / cheese / breads / pastries etc on the cold buffet and hot food is made to order, from a full English to a couple of boiled eggs or sometimes a special like scrambled eggs with salmon. Another good thing is that breakfast is served from 8am til 11am so there isn’t a mad rush. We didn’t eat dinner at the hotel as there are so many very good restaurants to choose from in Puerto del Carmen but we had lunch a couple of days, just toasties and burgers etc but they were very tasty. The bar was also very nice and friendly but very quiet so we only had the odd drink in there but the cocktails were good and the prices reasonable. We thought the hotel was extremely good value for money for the standard provided. And there were no hidden extras like some hotels. There was no charge for the safe, just a 20 euro deposit which we got back, nor for air con, and tea and coffee sachets and little milk pods are provided daily as well as a free bottle of water left each day. I would definitely recommend this hotel and we wouldn’t hesitate to come back again.

Second visit here, absolutely fabulous hotel, accommodation is spacious and spotless, suites cleaned every day, and all communal areas cleaned and kept in pristine order.All the staff were exceptionally friendly.Breakfast was very good with a selection of continental foods , but hot food made to order which was of high quality. Ate in the restaurant a couple of evenings and again this was of good quality.Pricing in the bar and restaurant is competitive.10 minute walk to the front so not too far away from the action. Thoroughly recommended. Thanks to all the staff for making great holiday

We travelled as a couple in mid April for a 10 Night night stay at the Aqua Suites. We selected the accomodation based on excellent TripAdvisor reviews and I can say we were not disappointed Check in was quick and efficient, drink offered on arrival, reception were really pleasant and ensured we had all relevant information to assist during our stay. A free in room safe, pool towels in the bathroom which could be changed as and when required , all rooms have an iron and small ironing board, you receive a large bottle of water free each day Coffee making facilities again replenished daily, we had upgraded to a pool view suite therefore we also had Nespresso coffee machine in the room with a selection of pods, also had dressing gowns All rooms have loungers, table and chairs Beds large and comfy, great sleep Housekeeping all areas was excellent Maintenance and cleaning staff do an excellent job Finally the food, we stayed on a B&B basis excellent choice of cereals, fruit, cheeses etc which you helped yourself to, The hot options are ordered and freshly cooked for you, no dried up food being kept warm under heat lamps here. The whole breakfast experience was excellent. We ate in the complex several times during the day and a couple of times in the evening , all food was excellent, both presentation and quality of food superb. Again all staff so pleasant and helpful Chilly in the evening you need a jacket out and about Really glad we chose to stay here. Thank you to all

Absolutely fantastic first stay at the Aqua Suites in Puerto del Carmen. The moment we checked in we were offered a glass of cava, which we gladly accepted, and allocated a brilliant room (222) with tons of outdoor space and a hot tub. The apartment itself was really spacious, clean and had everything we needed (plus a complimentary bottle of wine). We were B&B and thoroughly enjoyed the breakfast, loads of options on the cold buffet including many varieties of juice, tea and coffee. The hot breakfast was excellent, I think I must have had the omelette about 5 times in a week! We didn't eat in the restaurant in the evening but it always smelled amazing, especially on the barbecue night. The location of the hotel was ideal for us, out of the way of the ***** so we could get some peace and quiet but still close enough to the main ***** for us to walk there and back each day. The service was excellent, the staff on the front desk, the restaurant and our maid were all so friendly and they tried to get to know us a bit over the course of the week which was lovely. Would highly recommend staying at this hotel, brilliant in every way.

Aqua Suites is a perfect place to relax and unwind. It really felt like 5 star luxury from the moment we walked into reception and were greeted by the fabulous reception team. We stayed in a junior suite and it was very spacious and comfortable. The private balcony overlooking the pool had its own top quality sun loungers as well as a table and chairs, making it a great place to relax and unwind. The choice of breakfast was great and more importantly delicious! It was only a 15 minute walk to the front and there is a bus stop just around the corner for going back to the airport, at 1.40 euros that’s a bargain! Being a little further back it was quiet in an evening, which meant we got a decent nights sleep on the very comfy bed. I would highly recommend Aqua Suites to anyone visiting Puerto Del Carmen. A perfect place to stay.

So relaxing, staff are really nice reception staff always give a warm welcome, bar and restaurant staff as well , guys doing cleaning and maintenance are great as are room cleaners , Food is excellent everything here is spotless, location is just far enough away from main ***** 10 mins from promenade and beach , lovely restaurants near by and loads of bars . Ideal location if your staying in Puerto del carmen really enjoying our stay here many thanks highly recommended Nige and Jan South Wales.

Third time in Lanzarote and this is by far the best place. From arriving with complimentary cava a bottle of wine in our fridge with water supplied every day. Spotless large room , large shower room and a spare room. Swimming pool was amazing so warm. Breakfast perfect no rush just as much at 11am as at 8am. Three evening meals were great. Such lovely staff always helpful . Cocktails were lush, think I tried them all. Thanks to everyone for making this a perfect holiday

The Best for cleanliness with attention to detail, food and without doubt the friendliness of the Aqua team. From the first minute of arriving we were treated so genuinely friendly. Accommodation very spacious with two rooms and a shower room. Everything in working order and spotless. The dining room served from 8-11 buffet breakfast continuously replenished with a hot breakfast cooked to order. A fair sized heated pool and Europes largest Jacuzzi were a very short walk away. We booked B&B however ate dinner three times during our stay. The bar service was efficient with professional attitudes. Cocktails were first class and not made with syrups. Nothing was too much trouble. Upon talking to other guests it was astounding how many were not making their first visit. Some visit 3 times per year. We are planning to celebrate our 40th wedding anniversary next year. We have certainly found the jewel in the crown. A shout out to the members of the team that went the extra mile. Apologies for any misspelling. Chris, Mateus, Selina, Anna, Estella, Seb and Jose. Many, many thanks from Anne and Barry for making an outstanding holiday.