Hotel Aldea del Bazar & Spa

The staff was super friendly. The room very clean. It’s a very nice property close to the beach. And the value for money is excellent.

DO NOT BOOK HERE! I STAYED HERE ALMOST TWO MONTHS FOR BUSINESS! FOR THE PRICE, LOCATION, AND AMENITIES, YOU CAN DO MUCH BETTER! THEY HAVE HIGHER PRICES THAN TULUM RIGHT NOW! THEY USE THE POOL TO LURE YOU IN AND BEHIND THE VAIL YOU'LL FIND ICE COLD SHOWERS, POOR FOOD, NO SAFE, NO FRIDGE, NO DRESSER, OR A WORKING TV! YOU GET A BED, A COLD SHOWER, AC, AND A SPACIOUS ROOM... THAT'S WHAT YOU'RE PAYING FOR! We had FOUR other hotels we were operating out of. This was the second worst, with the worst being Posada Real. Villasol, across the street, had it all. Better food, better accommodations and even affordable ATV and scooter rental right in the lobby, and the bar was ALWAYS open! We spent more money and time at Villasol than we did at the hotel we were staying at! Could have been money spent at Aldea instead! I HAVE BEEN TO FIVE STATES IN MEXICO AND HAVE NEVER EXPERIENCED MORE POOR INTERNET OR WIFI THAN AT THIS ESTABLISHMENT! I COULDN'T SEND AN EMAIL OR EVEN PLACE A FIVE MINUTE PHONE CALL TO LOVED ONES TO LET THEM KNOW I WAS OKAY! I couldn't even do payroll or pay bills without physically leaving the hotel and going to another one! If you have to do ANYTHING that requires two factor authentication, don't even consider it while in this establishment... YOU WILL NOT GET IT DONE! The wifi works in ten minute increments. At night and when everyone is using it, you can forget about it. I had better results during the day, but it was EARLY in the morning I had to set alarms and wake up to handle what I had to. If I tried to do it any other time, it was a massive headache and or not doable. I have no issue staying somewhere older as the place has character, it's clean, and it can be cozy from time to time. But unless you're staying on the first floor, you WILL walk a considerable amount to get to and from your room. There is only one staircase at the opposite end of the hallway. If staying on the second floor, you will need to walk around 1/4 of a mile to get to your room every time. The poor food quality at the hotel wouldn't necessarily be an issue if there were food accommodations around, but there aren't. Familia Time is about a 12 minute walk, or you could walk to Las Palmas for Pizza for 15 minutes, or you could walk further to Cafecito for 20 minutes. If it was past 10pm, you're out of luck unless you take a cab into town. This is why Villasol became even more valuable. If this hotel could just provide quality food for a good price that was open late it would be much more worth the price. I had hot water sporadically in my room. At night past 10pm it was rare to have hot water. Sometimes in the morning it would still be ice cold. I went back and forth with management who kept assuming I was not turning the left knob on the faucet enough. I kept doing what they told me and I even got videos of it not working. There was even an occasion where the management very rudely and forcefully suggested I move into another room if I was "unhappy" with the

The rooms were OK, however, they lack a personal safe. There were gaps in the doors that allowed local insects to crawl in. I asked the front desk for assistance getting a small lizard out of the room, and they never showed up They later told me it was harmless. The staff was not friendly most of the time.

The hotel was exceptionally clean,the staff was welcoming

Nice pool and Luis from the pool restaurant (breakfast) is super nice. Other than that, very average hotel. A good place to stay for a low price.

Staff was very cordial and the pool was spectacular

Hotel was nice. To far from main attraction. IF YOU WANT TO RELAX AT THE POOL YOU CAN'T TAKE YOUR OWN FOOD OR DRINKS. YOU HAVE TO EAT AND DRINK THEIR OWN.

Beautiful setting with clean, simple, spacious rooms. I feel it is a little unfair to comment as we were in Puerto to visit family. Breakfasts were great, pool fabulous, beds and pillows a little hard but fine for the short term : ) Very much a Mexican destination, which was very enjoyable for us. Overall we really enjoyed our stay.