Novotel Puerto Montt
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1 night
1 room, 2 adults, 0 children
Novotel Puerto Montt
Novotel Puerto Montt
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We Price Match
Highlights
Ocean view
Varied breakfast
Ideal location
Sauna
Gym
+4 more
Amenities
All amenities
Property Description
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8.5/10
Everything was great!
Surroundings
Airport: El Tepual Airport
(16.9 km)
Landmarks: Chuck E. Cheese - Puerto Montt
(150m)
Landmarks: Km 0 Carretera Austral
(190m)
Landmarks: Ministerio Renuevo De Gracia
(240m)
Landmarks: Monumento a la Colonizacion Alemana
(250m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Standard Room With 2 Double Beds, City Side
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
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Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
City view
Connecting door
220V power outlet
Telephone
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6
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
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4
Superior Room with 2 Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
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3
Superior King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Standard Room with Double Bed
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Ocean view
220V power outlet
Wi-Fi in room
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Average for similar properties in Puerto Montt
Guest User
February 19, 2026
Usual Accor quality- everything smooth, nice room And fantastic ocean view - the hotel is 20 meters from thr Pacific
Guest User
April 27, 2025
Fantastic location for our shopping trip, as the hotel is just above the largest shopping mall, and really close to the city centre, good for restaurants and so on. We parked the car on arrival and didn't need to use it until we left.
We had a spacious room on the 6th floor, with a big balcony and sea view, two great king-sized beds and a giant TV.
There was a large desk, and a relaxing area with a comfy armchair and coffee table.This would have needed a lamp for reading or having a drink. The bathroom looked slightly jaded but was fine. Instead of a proper wardrobe, there was an open clothes-hanging rail area opposite the washbasin part of the bathroom, something I've never understood. I dislike not having a proper wardrobe with doors. Fortunately there are some large drawers in the TV table, which helped keep our things tidy.
Breakfast was good, except for the juices. The breakfast room is on the top floor, along with reception, a slightly unusual arrangement but which has a lovely view of the sea.
The staff were all extremely friendly and helpful.
Anonymous User
April 16, 2025
What an excellent find via Trip.com. Novotel Puerto Montt is a lovely hotel centrally located downtown, besides a major shopping centre with lots of eateries & shops. Within walking distance along the promenade from the Bus Terminal, my room had lovely sea view. Breakfast was fair but the view surpassed any negativity.
ALEXLION
April 9, 2026
Everything was great!
Guest User
April 30, 2024
The room we had had an amazing view, and the most awesome comfortable bed with the best pillows ever. The evening meal was a disappointment, and breakfast was plentiful just manic, with so many people and not enough places to sit.
Mary Khojasteh
January 6, 2024
For the past todays we haven’t had hot water to take shower, no AC, no water last night for several hours, sink is plugged, shower Handel is broken, , no wifi , have been able to take shower for the past 2 days . Horrible experience.
Guest User
April 9, 2024
Perfect
Guest User
April 21, 2026
The hotel I stayed at in Puerto Montt, Chile, was the most perfect, comfortable, and flawless accommodation of my entire South American trip. Every aspect exceeded my expectations, and I highly recommend it!
🌟 Superb Location: City Center + Department Store Downstairs
The hotel is located in a prime location in downtown Puerto Montt, offering unparalleled convenience for travel and daily life. A large department store is right downstairs, making dining, shopping, buying daily necessities, and leisure activities just steps away – so convenient and user-friendly for tourists.
🌊 Huge Floor-to-Ceiling Window: Direct View of Seno Reloncaví Bay + Tenglo Island
The room was very spacious, and the most stunning feature was the entire floor-to-ceiling window with an unobstructed view of the magnificent Seno Reloncaví Bay.
Outside the window was Isla Tenglo, where the huge white cross was clearly visible. On a clear day, you could also see the distant snow-capped mountains. The view of the sea, island, and snow-capped mountains all in one frame was breathtaking. Lying in bed or sitting on the sofa, you can enjoy stunning ocean views and breathtaking sunrises and sunsets – pure bliss!
👨💼 Warm and attentive service, making you feel right at home throughout.
All staff members were enthusiastic, patient, and professional, making you feel especially safe in a foreign country.
• The front desk staff proactively used translation software for detailed communication, answering all questions without impatience;
• The welcoming staff downstairs proactively helped with luggage and greeted you warmly – attention to detail was paramount;
• Most touching: When the tour guide called, the welcoming staff proactively answered and translated into Spanish, clearly conveying the itinerary, meeting time, and important information – thoughtful and reliable.
🥐 Abundant breakfast, especially friendly to Asians.
The buffet breakfast had a dazzling array of choices, perfectly catering to Asian tastes: hot dishes, bread, fruit, yogurt, cereals, drinks – everything you could want, including stir-fried vegetables 🥬 – light, palatable, and with a variety of options, ensuring a satisfying and delicious meal every day.
• Hot Food Area: Smooth scrambled eggs, fried sausages, stir-fried vegetables, and boiled eggs – warm and comforting.
• Cold Food Area: Fresh tomatoes, cucumbers, ham slices, and cheese cubes – refreshing and not greasy.
• Fruit Area: A variety of seasonal fruits such as bananas, pineapples, oranges, and kiwis – sweet and fresh.
• Dessert and Bread Area: Muffins, chocolate chip cookies, cakes, and various breads – soft and delicious.
• Beverage Area: Freshly ground coffee, hot tea, juice, milk – all available, along with local specialties.
Even better, the restaurant also faces the sea directly, allowing you to enjoy breakfast while admiring the ocean view. Even seagulls will fly to your window to "mooch" – a truly unforgettable experience.
🛏️ Clean and comfortable rooms with impeccable attention to detail.
The guest rooms are spotless and tidy, with soft bedding, well-maintained facilities, and a quiet environment for a good night's sleep.
Even more thoughtful is the availability of purified drinking water opposite the elevator, ensuring clean drinking water is readily available – environmentally friendly and convenient, demonstrating meticulous attention to detail.
✅ Summary: Impeccable, a must-stay choice
This hotel boasts a great location, stunning views, spacious rooms, warm service, excellent breakfast, and impeccable attention to detail. Floor-to-ceiling windows overlook Relonkawi Bay, Tengolo Island, and the snow-capped mountains. The city center offers comprehensive amenities, and the service makes you feel right at home.
I stayed at this hotel for 6 nights this time, and it will definitely be my first choice again when visiting Puerto Montt. Highly recommended for every traveler!
Original TextTranslation provided by Google
Anonymous User
April 3, 2026
The scenery is stunning, and the location is unbeatable, but those with sensitive sleep should proceed with caution.
My stay at the Nofort Hotel in Chile was a bittersweet experience. Let's start with the pros.
The most breathtaking aspect was the view! The hotel is by the sea, and the ocean-view rooms offer unparalleled vistas. On a clear day, you can clearly see the snow-capped mountains to the east, and the sunsets are so beautiful you don't want to leave the hotel. You could easily spend an entire day just sitting by the window watching the sea, the mountains, and the sunset. The rooms are incredibly spacious and comfortable, and I especially want to praise the table – it's enormous, perfect for business travelers, and very easy to use.
Regarding service, the front desk and reception staff were extremely welcoming and responsive, day and night. One night, the heating was on too high (it gets unbearably hot here in winter), and I woke up at 2 AM feeling sweltering. I went to the front desk for help, and the staff on duty immediately brought me a cooling device – their service was excellent.
The location is also impeccable: the back door leads directly to the largest shopping mall in the area, and the supermarket is just a 30-second walk away, making it extremely convenient for both tourists and business travelers. Of course, the drawbacks are also quite obvious. If you're a bit of a nerd like me, you might want to think twice:
1. Poor breakfast experience: The restaurant is small, and there are too many tourists, making it difficult to find a seat.
2. Severe noise problem: The hotel is right next to a main road by the sea, and even with the windows closed and earplugs on, the traffic noise is still overwhelming. Even worse, sports cars frequently speed through the streets at night, with deafening engines that severely disrupt sleep.
3. Overheating: In winter, the indoor temperature is like an oven. Although the staff helped resolve the issue, that night was truly unbearable.
In summary: If you're not sensitive to your sleeping environment, or if you prioritize views and convenience, this hotel is definitely worth staying at. However, if you need a quiet sleep like I did, be sure to bring earplugs and noise-canceling equipment, or simply avoid rooms facing the road. I chose this hotel for a business trip because of its office space and location; if I were to come back, I might still have some reservations.
Recommended for: Tourists obsessed with sea views, business people needing a large desk, and shopaholics.
Not recommended for: People severely sensitive to noise, and those who prefer quiet sleep.
Hope this review helps!
Original TextTranslation provided by Google
Services & Amenities
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra cot: Free |
Children 3–12 years old | Free |
Children 13–17 years old | Contact property |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Adult | Buffet:CLP 10,000 (approx. CAD 15.18) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CLP 119,000 (approx. CAD 180.63) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: CLP 20,000 (approx. CAD 30.36) per room per stay
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
Local hotel name: Novotel Puerto Montt
- Opened: 2022
- Number of Rooms: 96
Phone:+56-65-2226200
Email:novotelpuertomontt@accor.com
In the city's commercial and financial center, Novotel Puerto Montt is ideal for those who want to enjoy the tourist attractions of the Los Lagos Region. With direct access to the Mall Paseo Costanera, this hotel in Puerto Montt has modern, comfortable rooms facing the sea. You can also have a restaurant, gym, sauna, two meeting rooms and free parking. Plus it is pet-friendly.
You might be wondering
What times are Novotel Puerto Montt check-in and check-out?
Novotel Puerto Montt check-in time is 15:00 and the check-out time is 12:00.What times are Novotel Puerto Montt check-in and check-out?
What is Novotel Puerto Montt cancellation policy?
The cancellation policy for Novotel Puerto Montt varies depending on the type of room and booking conditions.What is Novotel Puerto Montt cancellation policy?
How much does it cost to stay at Novotel Puerto Montt?
Prices at Novotel Puerto Montt change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Novotel Puerto Montt?
What is the cloest airport from Novotel Puerto Montt?
The closest airport is El Tepual Airport, and it is about 31 mins from hotel by car (16.9 km).What is the cloest airport from Novotel Puerto Montt?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are Novotel Puerto Montt nearby landmarks?
Novotel Puerto Montt locates at the center of Puerto Montt. The nearby landmarks include Chuck E. Cheese - Puerto Montt, and it is 150m from your search (straight-line distance).What are Novotel Puerto Montt nearby landmarks?
About This Property
| Nearest Airport | El Tepual Airport |
|---|---|
| Distance to Airport | 16.87KM |
| Average Price From | CAD105 |
| Hotel Star Rating | 4 |

















