Suites Plaza del Rio - Family Hotel Malecón Centro

Everything was want I needed for me and my kids

So much fun, provided adequate cooking supplies. The blender was a must! Staff was great, but one thing was construction at 9 am was annoying but that was only one morning. Will definitely come back 😁

We stayed for 7 days with my 16 year old daughter and we really enjoyed it. She would love to stay here again. Everything was great. Melikon Beach was located two blocks from our hotel. The main beaches were a 10-minute walk from our hotel. The elevator always worked. The kitchen was wonderful. Everything was provided for it. The air conditioning worked well too. It was designed for the bedroom. The rooftop pools were also always clean. These are small pools. But it was nice to meet the dawn on the roof. The buses run very well. We would definitely recommend this hotel to our friends.

Second time staying here, mostly because it's economical. The location is great to walk to many things we love. The rooftop pool area is lovely with great views. The suites are spacious. That said, the beds are hard and the pillows are lumpy. The slatted windows do nothing to dampen the echoing sounds from constantly disrupting your rest. Last time we had an external room with street noise, and this time an internal room with our neighbors playing loud music and talking until about 1 am without intervention from the staff. Didn't have soap when we checked in. Cleaning staff didn't bring any until we asked. Checkout felt like an extra process, holding up our cab. Will likely not stay again.

The roof garden was the best part of the hotel. I would stray there again for the enjoyment of the roof terrace. The staff were very nice and accommodating. Some features of the room and kitchen were worn down. The bathroom was clean and functional.

Cons: room is very outdated and dark, closet was broken, bed was hard and pillows lumpy and old; the room smelt musty, and the A/C barely worked, it kept having an error code and only somewhat was cool if you close the bedroom door, but the kitchen/living room was hot and stuffy with no A/C. I was scared to use anything in the room because they have this waiver you must sign and damage deposit you must pay. You must wash your dishes or will be charged a fee on departure. The area around hotel did not feel safe at night, we did not realize that when walking home at 9pm in the dark after dinner. I was not pleased with what I expected from the advertisement photos and views compared to what we really got. Pros: room was clean, despite musty old smell. Roof top was pretty, the two Pools were small, the size of a hot tub, but nice. The view was decent, you could see the ocean from afar, and it was quiet at night and during the day. Hotel staff were friendly and helpful. Location is close to the ocean, melecon, and close to Romantica Zone, minus the noise. They will store your suitcases at the front desk complimentary which is nice.

This was a great, clean hotel, the suite was huge and stayed cool. The staff was great! I would recommend this place and return to stay here again.

Staff were excellent, rooms were large and clean, and it’s in a perfect location. Only reason I gave it 4 stars instead of 5 is because it’s an older hotel and doesn’t have a large pool, just pools you can sit in. I would definitely stay again!

Awesome location. Large spacious rooms with friendly staff