Park Plaza Verudela Pula

wery good place and nice people

We stayed at this hotel and had a horrible time. The room wasn’t bad but the bathroom would stay humid. The cleaners woke us up every day, we had the do not disturb on our door and they were talking loudly outside our room, scraping chairs, dropping glasses, banging etc. We complained to reception and nothing was done. In fact they got louder. We had two power cuts in our room because of faulty fuses. We were also kept up all night by other rowdy guests, the hotel didn’t do anything about this till we called at 1:20am, it took them a further 40mins to sort out the issue. With all of our complaints the hotel didn’t offer us anything complimentary to say sorry not even a free breakfast. It was an overall terrible trip as weren't able to get any rest.

The apartment room given was disappointing and not what was displayed , it was too hot even with the AC on , the bathroom too small and the fan in there was bad . We had housekeeping making noise from 7:30am everyday we spoke with the staff about this and it got louder in the morning , we believe they started to make more noise in regards to us saying something . The lights in our room went out twice on two different occasions and when we called for help they didn’t answer , had to leave the room at 10pm for help with this and the man blamed us and said it was due to a kettle we did not use .We also had an issue with the men at the hotel who made noise up until 2am , when speaking to staff they said they would ask for them to stop but this took them over an 1hour . The food and restaurants are bad , the market is overpriced. Overall it was not a great experience for us personally and i would not recommend especially for the price we paid. The apartment provided no amenities but the pool as everything was closed , just very underwhelming and felt falsely advertised. The view when going to the beach and swimming area was nice and that’s the only good thing i can say.

Sehr gutes Hotel with excellent stuff. Super clean room and all Sport infrastructure. Food Q&S sehr gut.

The first apartment we were given was at the far end of the complex and it was very dark and the 'sea view' we had paid extra for was only visible through a line of trees. In addition the apartment was on 2 levels - everything apart from the bedroom was on one floor, with the bedroom up a short, but narrow flight of stairs. This was not shown in the photos I saw when making the booking and it was totally unsuitable as my husband and I are both well into our 70's. We went back to reception and asked to be moved but we're told that every apartment was occupied but that if we went back at noon the next day they might have something for us. We did this and were told they did have another apartment but it had to be serviced. We eventually got into it at about 3.30 and it was lovely but we had wasted almost a whole day hanging about. This apartment was much better, just up from the pool with a wonderful view! This is a beautiful resort with delightful gardens, the smell from the beds of jasmine was amazing. Yes, the water in the pool is cold and salty but very refreshing and the sea, which was warmer, is only a few yards away. The big down side was the lack of choice of restaurants within easy walking distance on the complex. We ended up eating in the same place 3 times. There is a regular bus to Pula where there is a much wider choice but it is quite a walk to the bus stop. However, breakfast in the on site restaurant was fantastic and well worth the money.

Lovely resort for holiday both with kids and alone. Direct access to the sea, or pool if you prefer. That's the best part of it :-). Relaxing environment, with evening entertainment as well as kids' club.

Good apartments, clean. Main pool was well organised, with sunbeds watched to ensure no one was hogging them. Good dining options