Arrival: objective lack of information on the location of the reception. The pedestrian paths and internal streets are equally devoid of any reference. Room: although we had booked several months before and directly from the site, we were assigned a very sad apartment, ground floor, dark, very damp, from which not even a ray of sunlight filtered through. As soon as we entered we immediately noticed the approximate cleanliness: obvious stains of dirt on the floor, shoe marks, dust on the kitchen shelves (you could see the shape of the glasses placed on them), splatters of toothpaste in the bathroom area. We practically cleaned the apartment ourselves. Furthermore, the apartment was tiny and did not allow us to move around easily, making it impossible for us to store our clothes/objects because there was objectively no useful space. The apartment was cleaned summarily, for example the balcony was never cleaned, which was always full of leaves. Liveability. The structure is in no way suitable for guests: we have repeatedly tried to use the paid sunbeds and deckchairs on the beach or in the pool area. Both attempts were in vain as the sunbeds were all booked for an indefinite number of days (this is what we were told, for the Long live the shift!! series), while for the swimming pool, although we had tried to arrive before the opening time, there was already a very long line of people waiting to go through the turnstiles, football stadium style. Absurd. On the beach, 3 in number and already tiny in themselves, they also turned on people outside the structure. Parking: Hundreds of cars everywhere made it impossible to find a normal place to park. Restaurants: every time we tried to book we were told that they were full, without even asking us when we wanted to have lunch/dinner or how many there were. Strange because some were often visibly half empty (e.g. Bonaca). Discrimination against Italians perhaps? Meh. We've traveled a lot, abroad and in Italy, but we've never had an experience like this. The only note of merit: the supermarket on site and the guys who carry the suitcases with the minicars, very kind. In summary, if you are looking for a place to relax and where you can feel welcomed and with the feeling that you have spent your money on a worthy stay, this place is not for you.
Original TextTranslation provided by Google