Redang Holiday Beach Resort

No internet Food is like I have in my staff canteen U have to clean your own plates and remove from table Room not cleaned after3rd day I had to remind the staff Staff very laid back not friendly. Restaurant staff not clean restaurant tables and floor full of wet sand No pool or beach towels It’s a hotel for Locals only not for foreigners Beaches are dirty No TV Manager sits at reception and smokes the whole day and no guest interaction At Merang jetty no sign where to meet which boat to take On arrival at Redang nobody met us The manager dropped off the guests at Redang jetty and left us not indicating which boat to take. I had to ask which one. Customer service at your resort very poor

My friends and I took a tour package for a 3D2N in Redang. The package includes return jetty trip from Merang, Terengganu to the hotel, full 4 meals and 3 snorkeling trips. As for the hotel review, the hotel is located at the other side from the jetty that we came from. Once arrived at the jetty we will need to ride on a carriage powered by a tractor to our hotel which took around 10 minutes. The check in was smooth and I was informed the hotel rooms have been upgraded. All the rooms now are overlooking a swimming pool and if you are expecting to see the beach or even hear the sound of waves from your room than you are in a different hotel. The hotel is situated at the far end of the beach and the only visible beach is from their dining hall. The rooms are behind a hill as compared to every other hotels in that area are all facing the sea. The hotels is a 3 storey building with 2 queen beds, no TV, no refrigerator, no water bottles (they provide free flow cold cordial and plain water at the dining hall though). They do provide kettles and tooth brush in the toilet. The hot water and air cond work just fine. The food were mediocre, more like instant to me. Most of the workers are from Sabah or from other nationalities but they are warm and friendly. If you are expecting a BBQ or more than that that you must be in a different hotel again. Nonetheless, next to the dining hall is a paid restaurant offering you western food such as pizza or pasta and the price is reasonable. Even though this hotel rooms do not face the sea but it offer a fantastic view from the small hill within the hotel. This in itself very much picture worthy. The beach is also very beautiful as no boat enters its shores which makes it very safe to swim and less crowded. The hotel also provide swimming gear which look quite new with minimal rental fee. All in all it is not a bad hotel considering but please be extra care for your belonging in the room because there are lot of monkeys nearby which might snatch your belonging.

Went there the 3rd time with my family of 10. Three deluxe rooms. The rooms were upgraded compared to last year, cleaner, and comfy. Food was great ! Polite and helpful staff! And the price are cheap compared to other resorts! Overall, my family and I are happy. Will visit again next year…

Everything ok here. We went for snorkeling at different places for 3 times. It was so beautiful and worth for the money. The workers here so friendly and always make jokes. The food here is nice since we paid for the buffet package. Can choose anything provided.

I've joined a national group of surgeons for a symposium held in this resort last week and was perplexed to find our room in a damp condition (water seeping from Room 4, mold and cracks over the wall, dirty walls in the toilet, dim lights) and this totally spoiled my family's happy vacation plans. The meeting room provided for our event was only cleaned up hastily, the airconds are not cold and the windows are closed up, leading to poor ventilation. The condition of the meeting room reminds me of my old primary school classroom back in the 80-90s. I'm ok with the food though. Towel is provided only on request. But this resort has too much to improve to be able to entice me again for another stay...

Rooms are badly maintained Price is expensive. We expect an equipped hotel which worth the price but unfortunately we are quite disappointed with the rooms. Basic facilities are lacking, This had spoiled our vacation mood. We will never repeat the booking