We were very disappointed to find out that the property does not offer bedsheets or towels. This was not mentioned in their ********** listing (perhaps it would've been possible to figure it out through absence of confirmation but still...). Having arrived after hours and discovered this, I checked their website and sure enough, it was mentioned there that sheets would be available for surcharge but this was never communicated to us. The "superior cabin" we stayed in was otherwise good value for money. The floors had not been swept well.
The young receptionist was nice and called me in advance to notify about after hours check-in but forgot to ask whether we needed sheets, as she noted the next day. She also kindly offered to phone in our breakfast booking to the restaurant but that booking had never arrived when we went there. Not blaming her, but there is clearly a management issue at this property, very sad. All the staff we saw were in their early twenties, tops.