Sir.Putra
June 21, 2024
The executive class period is a level below the suite but the bathroom smells of urine, when I arrived there was only 1 bath towel and that was the towel from the gym/swimming pool, what was even more sad was the condition of the gym/fitness, it wasn't maintained, equipment was missing, the treadmill was broken and didn't turn on, face towels there isn't one, there isn't anyone guarding the pool area, if there is a case of someone or a child being in the swimming pool, do you have to call first or go to the lobby? Dàaaan... asked for a spare card key, there wasn't any or it wasn't given, even if I had to make a deposit I never had a problem paying, but this was rejected first on the grounds that the room was full, in this way is the 4 star label still worth attaching? I ordered an executive room, not deluxe let alone superior... haha...
Original TextTranslation provided by Google