W Costa Navarino

I don't have enough words to describe the great vacation we had. The rooms are beautiful .Very comfortable bed .Large verity of amenities in the bathrooms. The restaurants offer excellent food at a great price. The water in the huge swimming pools is warm and comfortable enough to have a great swim. I don't have enough words to describe the great vacation we had. We are booking it again for next year !!! And at last but not least all the credit goes to Mr.Konstantinos Kanaris who makes it a point to know every guest personally and attend to all his needs and requests. Thank you Mr. Kanaris

What a unique authentic greek paradise to be spoiled and relax! From the moment we arrived we felt to be treated as an honored guest. A formidable place to disconnect and enjoy the magic of greek natrure through its so well preserved gardens full of greek herbs and flowers. A spirit lifting resort where each and every assistance is delivered by a magnificent well trained team. The rooms was spotlessly clean and so fine decorated, while the breakfast and the impacable dinner at the Parilia were top notch. Thank you W team for being so authentic and genuine! Of course the location one of a kind, a dream place!

It's obvious that W (Marriott) has invested a great deal in building this new property. Unfortunately, every interaction with staff over the our 5 day staff left the strong impression that they had never worked in a hotel or restaurant and are opperating without supervision. If you are not out of your room before 10:00AM each day, don't expect it to be cleaned. Every dish or piece of cutlery at the extensive breakfast buffet(s) is, more likely than not, dirty with yesterday's food. Despite the resort being at perhaps 20% of capacity (May), any food or drink order will take 4 times longer than you might expect. We ordered wine with dinner and, despite chasing twice, it did not arrive until the meal was over... no apology or reason given. The staff are not rude or uninterested. They just don't seem to have any training or supervision. It's like they have just been given a uniform and told to have a go at it. Overall, quality of food and wine is poor, given the price and positioning of the W brand. After a few bad experiences, we have been walking over to the adjacent Mandarin Oriental as an expensive but good quality alternative. There seem to be a strange fascination with live DJs... As if the management is looking for any opportunity to turn this high end beach resort into Las Vegas ****** pool party. It is just tone deaf. The average guest is 50+ and relaxing by the pool. All of a sudden another DJ pops up and blasts house music across the resort for 6 hours straight. This could either be a great destination if management get their act together and train their staff, or...maybe not. At the May rates of around 350Euro it is unacceptable. At the summer rates of over 1000Euro night, this will be a bad joke.

We have travelled all over the world to many beautiful resorts and the W Costa Navarino was one of the best experiences we have ever had. The property is new and situated on a long private beach. The "Agora" which has nice shops, restaurants, etc is right next door. The accommodation was beautiful, clean & modern with every amenity you can think of. The staff went above and beyond to provide us with the best possible service. Rooms were spotlessly clean and well appointed. Housekeeping staff were lovely and always making sure you have everything you needed. The hotel was at full capacity and it seemed empty because there were always lots of pool chairs and beach chairs/umbrellas available. It never felt crowded. The property is beautifully landscaped. Parelia restaurant on the property was excellent as was the Piqantro (Spanish style) restaurant on the property but up the hill which can be accessed by hotel shuttle. All staff went out of their way to provide us with an exceptional experience - Danae at the Between Lounge gave us excellent Beach Service every day and Alexandra the Whatever/Whenever Agent made our Anniversary celebration and many aspects of our stay very special. Also, the breakfasts at this place are unbelievable - 4 separate rooms filled with every food you can think of. I can't say enough great things about this resort. It was perfect in every respect.

Staff

just amazing place. the stuff so friendly and kind.. sooo nice..

The hotel is amazing in every aspect other than for service which is at a very moderate level for a 5* resort. Service should and could be much better. Breakfast is wonderful. Great swimming pools and lovely beach. A minor remark is that the lounge music at poolarea and beach is monotone and way too loud.

An amazing hotel in a great location. It is a place of high aesthetics, where the visitor can experience absolute relaxation. The architecture of the buildings and the interior decoration, including the guest rooms, are exquisite. The exteriors and landscape architecture are dazzling. The beach is wonderful. Everything is meticulous in its detail. The breakfast is also excellent, providing countless delicious options. The Whatever/Whenever 24/7 concierge service is incredible. But what made this hotel stand out for me is their supreme professionalism, which I saw in the flawless manner in which they handled a minor housekeeping error. They managed to turn a flaw into their advantage, causing me not only to immediately forget the incident, but to admire and congratulate them. I highly recommend!