No.8 Anyi Road, Beidaihe District, Qinhuangdao, Hebei, 066100, ChinaView Hotel Details
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Lavande Hotel (Beidaihe Tiger Stone) Guest Reviews
4.7/5
Outstanding
4321 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(4321)
Positive reviews(4238)
Reviews with photos/video(600)
Convenient location(568)
Awesome amenities(489)
Classy environment(363)
Friendly front desk staff(324)
Close to beach(258)
Would stay again(102)
Loved the beach(15)
Negative reviews(83)
Sibiryak
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Sep 7, 2024
Mixed feeling after staying at this hotel. The room is in the "Business" section, but there is no table and chair for work.
No hangers or towel hooks near the sink
. No programs in English on TV.
Staff is friendly, check-in is fast.
.
Response from Property: Dear guest, hello, I'm sorry for the inconvenience caused to you. Xiaoli is also improving it recently. According to your opinions, Xiaoli will also adopt them and will work hard to be herself and show her best self. To your guest, I hope that Xiaoli will perform well next time you come to see her.
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Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The service was very good and gave us a break to check out at 4: 00 and catch the train at 5: 00.
Response from Property: 很感谢您的细心点评,为您提供优质的服务是我们麗枫人坚持不懈的追求,小麗一定再接再厉将麗枫的服务品质提升到更高,将朋友理念更加诠释,小麗定成为您旅途中亲切的伙伴,真诚的邀请您再次入住,有更多惊喜等您体验!
sados
Standard Queen Room
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The hotel is fine, The staff are kind.It would be nice to come in the off-season
Response from Property: There is a kind of encounter, without invitation, but with a clear understanding; Xiaoli meets you unexpectedly. Lavande is committed to creating a first-class environment, neighborly service, and comfortable space for guests, so that you can truly feel "home" at Lavande , friends, we look forward to your next visit
Response from Property: 相逢即是有緣,我們珍惜與每一位客人的初次相逢,企圖讓您滿意,驚喜,甚至感動。很高興收到您的好評,不勝感激,也期待與您的下次相逢。
Steeve Chasse
Guestroom - Double Occupancy (Double Bed)
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Excellent service. Room was very clean and spacious. The staff at the front desk was very friendly. Thank you!
Response from Property: Five points of praise and a big affirmation have always been the goals that Xiaoli has been pursuing. Seeing your recognition, Xiaoli is very happy and hopes that you can continue to support Xiaoli. Xiaoli looks forward to your next stay!!
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Enkhmunkh
Standard Queen Room
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Service and cleaning are excellent. Close to the beach. It is very good for those who are traveling as a family with children.
Response from Property: Xiaoli hopes to bring you sunshine and good mood every day. Our meeting is not accidental, it is an arrangement of fate. We only hope to give you the best service and the most beautiful waiting. We are waiting for your next visit~
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Indrekh
Business Queen Room
Stayed in Apr 2024
Couples
16 review
4.5/5
Great
Posted on Jun 10, 2024
Nice and clean hotel room. Hotel is in the centre of everything but the location is still pretty quiet. Sadly hotel not provide breakfast but everything else was good.
Response from Property: Dear customer, hello. We apologize for any inconvenience caused and Xiaoli is currently working on improving it. Based on your suggestions, Xiaoli will also adopt them and strive to do her best, showing her best to the customer. We hope that Xiaoli will have a good performance next time you visit her
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Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 14, 2024
Very good hotel. Friendly staff. Good location.
We would definitely recommend it.
Response from Property: Xiaoli thought she was dizzy. Since she was satisfied and didn't receive praise from the customer, Xiaoli will work hard to improve herself. Looking forward to your next five-star review. Wishing you a happy life and all the best~
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Guest User
Standard 2-bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The location was very good. It was very close to Tiger Stone beach which was a beautiful place. The streets around this hotel are very cozy, lined with pines. The hotel management was very cooperative and welcoming. The room was very comfortable. I only missed one thing and that was a connection between the lobby and the room. There was a disconnection between the two and it felt like I was living in an apartment room. Else everything was perfect. I recommend this hotel at 北戴河。
Response from Property: It is a great honor to provide you with a satisfactory stay experience. Meeting you is fate. We cherish the fate of being with you at Li Feng, and we also hope that in your future travels, Xiao Li can always be by your side. We look forward to your next visit!
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Anumngn
Standard Queen Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Overall,I had a great experience with the Lavande hotel
The rooms were clean,very comfortable,and the staff was amazing.There was 2 staff.one is the really helpful and the other one is so kind and cute girl with gray blazer.If you read this thank you so much🙏😇
Response from Property: Thank you very much for taking the precious time to comment on Xiaoli. It is rare to meet a guest who appreciates Lili so much. At the same time, I am very honored to be able to provide convenience for you. I like to remember to come often. Looking forward to your visit again, Good Morrow is just for a better start!
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Maksim
Guestroom (Double Bed)
Stayed in Jul 2023
Solo travelers
25 review
5.0/5
Outstanding
Posted on Jul 17, 2023
lovely place with good location and great service and amazing smells: shampoo and all, thank you a lot 🥰🥰🥰
Response from Property: Five-point praise and great affirmation are the goals that Xiaoli has been pursuing. Seeing your approval, Xiaoli is so happy. I hope you can continue to support Xiaoli. Xiaoli is looking forward to your next stay! !
phvrouq
Guestroom (Double Bed)
Stayed in Jul 2023
Other
1 review
4.0/5
Very Good
Posted on Sep 19, 2023
Good location , Highly Recommend
Response from Property: High mountains and flowing water, looking for a close friend, I wonder when you will come again?
Guest User
Family Friendly Family Room
Stayed in Jul 2023
Family
15 review
4.2/5
Very Good
Posted on Jul 15, 2023
The check in was very lengthy, but everyone was very friendly and helpful. The rooms are clean and spacious and have everything you need inside. The quality of the shampoo..... are very nice. Unfortunately my mum got sick during our stay and we had to book an extra room and added a few nights and they were very accommodating. The location of the hotel is great and a short walk away from the restaurants, shops and beach.
Response from Property: 尊敬的客人,非常抱歉我們的服務人員做的不夠到位,我們會立即展開相關教育與培訓工作,保證我們的人員能重新合格上崗,我們也會因為您的意見更加自我反省,帶給您如此糟糕的入住體驗是小麗的不到位。我們也希望您再給我們一次機會,我們期待能讓您看到不一樣的小麗。Good Morrow 衹為更好的出發!
Goekhan
Standard Queen Room
Stayed in Jun 2023
Family
10 review
4.0/5
Very Good
Posted on Jun 25, 2023
The location is very central. The hotel was very friendly. The hotel has parking space in front of the build, but was full. Therefore luckily they went their second parking, what is 500m away from the hotel.
To improve is breakfast.
Response from Property: 愧疚的小麗不知道該怎樣開口,但還是要説聲對不起!抱歉沒能在您入住期間沒能讓您感受像回家一般的感覺,針對於您提出的意見,我們已經加強對客房清潔的檢查力度,每天對所有的房間進行問題排查,避免此類低級錯誤的再次產生,另外我們也會加多對員工的培訓,提高硬件設施的同時,提高服務質量。還希望親不要對我們失望歡迎您下次體驗,請通情達理的您,一定給小麗一個改正的機會,下次一定給您呈現一個更舒適的新面貌!Good morrow,衹為更好的出發!
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Enkhzaya
Family Friendly Family Room
Stayed in Jul 2023
Family
29 review
4.7/5
Amazing
Posted on Jul 29, 2023
Hotel and environment is clean and nice hotel. Staff is really helpful.
Response from Property: Because of you, the world becomes fragrant through words, calm and at peace with each other with a smile. Xiaoli looks forward to meeting the guest again at Lavande!