Boao Forum for Asia Dongyu Island Hostel Guest Reviews
4.7/5
Outstanding
659 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(659)
Positive reviews(644)
Reviews with photos/video(220)
Classy environment(154)
Nice sea view(41)
Friendly front desk staff(38)
Relaxing hot springs(30)
Perfect for business trips(19)
Tasty food(19)
Offers pick-up/drop-offs(10)
Luxurious(8)
Negative reviews(15)
Anonymous User
Garden-view Double Room
Stayed in Jan 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jan 29, 2024
Located on an isolated island with a good omen of “鳌”. Nice experience staying there with the remarkable views all around the island.
The staff from the golf club were very rude not allowing visitors walk on the wooden walkway during the entire daytime for some bureaucratic and prerogative reasons which were non-transparent and unacceptable.
The food and services were at average level comparing with others.
6/9
Response from Property: Dear guests, hello! Thank you very much for staying at our hotel with your family and taking your precious time to state your experience and comments. We are very sorry for the inconvenience and displeasure this incident has caused you, and have conducted a special investigation on this matter. It is indeed our fault. There are omissions in our work. We have made an in-depth review of the shortcomings of this service and have also criticized and taught relevant staff. We will take targeted improvement measures to further strengthen the training and supervision of service personnel to improve Service quality to avoid similar incidents from happening again to ensure that every guest can have a satisfactory experience. Thank you again for your valuable feedback. We sincerely hope that you will give us the opportunity to serve you again. We hope that we can give you a comfortable and wonderful experience the next time you stay! I wish you and your family good health and a happy life!
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Guest User
Garden-view Double Room
Stayed in Sep 2023
Couples
9 review
4.5/5
Great
Posted on Sep 15, 2023
very nice environment. relaxing with lots of greenery and sea view. however not. very much to do around here
Response from Property: 尊敬的賓客,您好!非常感謝您選擇我們酒店作為此次在博鰲的居停之所,我們很榮幸能接待您並得到您的讚許!在您的支持和鼓勵下我們將不斷提高服務和管理,希望能夠在您下次下榻時為您提供一個更加舒適美好的體驗!誠摯歡迎您再次光臨!祝您身體健康、生活愉快!——博鰲亞洲論壇東嶼島大酒店
Guest User
Sea-view Double Room
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Great hotel with great facilities, clean and convenient, shuttles between Boao conference center,
Response from Property: 尊敬的賓客,您好!非常感謝您選擇我們酒店作為此次在博鰲的居停之所,我們很榮幸能接待您並得到您的讚許!在您的支持和鼓勵下我們將不斷提高服務和管理,希望能夠在您下次下榻時為您提供一個更加舒適美好的體驗!誠摯歡迎您再次光臨!祝您身體健康、生活愉快!
Guest User
Garden-view Double Room
Stayed in Feb 2024
Couples
24 review
4.0/5
Very Good
Posted on Feb 17, 2024
Room so so
Response from Property: 尊敬的客人,您好!非常感謝您入住我們酒店並花費寶貴時間分享您的評論,期待您的再次光臨!祝您生活愉快!
Guest User
Sea-view Twin Room
Stayed in Dec 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Every time I go on a business trip to Boao, I stay at this hotel. The environment is beautiful and the facilities are advanced. The housekeeper Ququ is considerate and will help to send back the things I forgot. The response speed is very fast!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們的支持和各方面的認可並留下滿分的好評。我們始終秉承着以賓客為中心的理念,每一位同事都是快樂服務的傳遞者,這種服務由心而發,這則是我們的服務之道,再次感謝您的好評,期待您再次光臨!
Guest User
Sea-view Twin Room
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The room was very luxurious and comfortable. The location was very good, with gardens and beaches. My parents loved it. I forgot my phone in the room, and the hotel called me several times to remind me. Thanks to the front desk lady Bonnie for her thoughtful reception!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇我們酒店作為此次在博鰲的居停之所,讓您有滿意的體驗,我們倍感榮幸。我們在提供優質產品和服務的同時,也一直努力提高性價比,希望用我們百分百的努力換取賓客的超值服務體驗。我們期待您的再次光臨!祝您身體健康、生活愉快!
John _Lee
Sea-view Twin Room
Stayed in Dec 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The front desk service is very good, especially Bonnie, the beautiful scenery of the river and the sea, the beautiful outdoor swimming pool, the scenery is everywhere, it feels like returning home!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻我們酒店並花費寶貴的時間留下滿分好評和讚譽,您的滿意和讚許是對我們莫大的鼓勵,您的認可和支持讓我們感到無盡榮幸!期待與您再次相約在美麗的東嶼島,歡迎您的再次光臨,祝您身體健康、生活愉快!
Guest User
Garden-view Double Room
Stayed in Nov 2024
Family
56 review
4.6/5
Great
Posted on Nov 25, 2024
The hotel is owned by COSCO SHIPPING. There are not many guests staying in the hotel, but there are many employees who are doing internal training and team building.
Disadvantages: The room equipment is a little old, the sink has problems with the water, it drains slowly, and the water for washing your face needs to be turned down, otherwise it will overflow🌚;
The hotel breakfast is average, which is a little inconsistent with the price. It can be full, but not good;
The room hygiene is not in place, especially the air inlet and outlet of the central air conditioner, with a thick layer of dust, which is one centimeter thick😅
The room is equipped with a dehumidifier as standard, but the noise is very loud, and the heat dissipation into the room is very serious when working, which can increase the temperature by several degrees in an hour. Later, I couldn't stand the heat and turned it off😅
Advantages: The hotel welcomes guests when checking in and sends luggage, etc. The hot pot provided in the set meal will remind us to use it, and will actively call to confirm the meal, and the taste is very good~ The clerk is afraid that we will waste it, and repeatedly confirms with us whether to use both🤣
The surrounding environment and ecology of the hotel are very good, and it is within a 10-minute walk from the Boao Forum for Asia Conference Center.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住我們的酒店並用您的寶貴時間分享您的入住體驗。我們非常重視您的點評,這是您提供給我們進步方向的寶貴機會。針對您提到的衞生和浴室等問題,我們已經和相關部門反饋並採取相應措施進行改進,我們深感抱歉並將會針對性地加強檢查和培訓,採取改進措施,確保為每一位賓客提供至善至美的服務體驗。您的意見是對我們鞭策和促進,再次感謝您!希望能夠在您下次下榻時為您提供一個舒適美好的體驗!期待您的再次光臨,祝您身體健康、生活愉快!
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Guest User
Sea-view Double Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 21, 2024
I was very satisfied with my stay at Boao Dongyu Island Hotel. The hotel is located on the picturesque Boao Dongyu Island, surrounded by green trees, with an elegant and quiet environment, which perfectly blends with the surrounding natural beauty. As an important partner of the Boao Forum for Asia, the hotel not only has a profound historical and cultural heritage, but also perfectly combines modern luxury with elegant beauty, showing a unique charm.
The hotel has complete facilities, luxurious decoration, and every detail shows high quality. The room is spacious and bright with complete facilities. The gym is also very nice! The restaurant offers a rich selection of food and drinks, whether it is tasting local specialties or enjoying international cuisine, it can satisfy my taste buds.
What impressed me most was the professional quality and enthusiastic service of the hotel butler Ququ. From online booking to check-in, the butler will contact and ask about my accommodation needs in time, provide me with personalized services, always keep a smile and patience, and feel comfortable.
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Original TextTranslated by Google
Response from Property: 尊敬的客人,很高興收到您的好評,我們很榮幸得知您在此度過了愉快的居旅時光,您的滿意和讚許是對我們莫大的鼓勵,您的認可和支持讓我們感到無盡榮幸!我們誠摯期待您再次光臨,再來體驗我們的服務。祝您身體健康,生活愉快!
Guest User
Garden-view Double Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Great! The location of this hotel is superb. The rooms have all kinds of facilities. The wireless network covers the entire building, allowing us to access the Internet anytime and anywhere. What's more awesome is that the service butler Dudu's attentive service really makes people feel warm. Overall, this is a great hotel
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying in our hotel and spending your precious time to leave your praise. We are honored to receive you and satisfy you! Your recognition and support are our driving force. We will continue to improve our service and management, and hope to provide you with a more comfortable and wonderful experience when you stay next time! Looking forward to meeting you again in the beautiful Dongyu Island, welcome to visit again! I wish you good health and a happy life!
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Guest User
Garden-view Twin Room
Stayed in Oct 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 20, 2024
For a five-star hotel, the price is very fair, the facilities are very new, the scenery is amazing, and you can take a blockbuster photo with just a glance. The housekeeper dudu is very considerate ❤️, and the service is very good. It is worth recommending. If I come to Qionghai again, I will still choose Dongyu Island Hotel.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for staying in our hotel and spending your precious time to leave your praise. We are honored to receive you and satisfy you! Your recognition and support are our driving force. We will continue to improve our service and management, and hope to provide you with a more comfortable and wonderful experience when you stay next time! Looking forward to meeting you again in the beautiful Dongyu Island, welcome to visit again! I wish you good health and a happy life!
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Guest User
Wanquan River-View Suite
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Accompanying my parents to Dongyu Island Hotel for vacation, the housekeeper Bonnie is very enthusiastic, considerate, and pays attention to details. She checked in for us, upgraded the room with a great view, arranged extra beds, quilts, hot springs, shared her own travel guides, etc. The front desk clerk, concierge, room attendant, and restaurant waiter were polite, meticulous, diligent, and amiable; they gave us small surprises... all made us feel at home.
The hotel has complete facilities, spacious and bright rooms with reasonable layout. What comes into view outside the house is a beautiful view of the intersection of the river and the sea, and you can see the Jade Belt Beach. You can take pictures and watch the sunrise on the balcony, and the family can drink tea and chat, which is very relaxing and in a good mood.
The hotel's beautiful environment, comfortable hot springs, and attentive service make us choose to stay again.
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Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to receive your good comments. We are honored to know that you have spent a pleasant stay here. The hotel covers a large area and has a beautiful environment. It is a resort hotel. There are scenic spots such as the Boao Forum for Asia Permanent Site, Yudai Beach, golf course, Dongyu Island Hot Spring near the hotel. You can enjoy a very cost-effective price when staying in the hotel during the off-season. The hotel has complete supporting facilities and a delicious Korean teppanyaki restaurant. I believe it will bring you a better experience. We sincerely look forward to your visit again and experience our service again. I wish you good health and a happy life!
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Guest User
Sea-view Twin Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Checked in on October 1st, just in time for the National Day fireworks, which can be watched directly in the room. The environment and location of the hotel are very good, Yudaiwan Pier is right next to the hotel, and guests can get discounts.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, Hello! Thank you very much for your full rating and praise! We are glad to bring you a wonderful time during your trip. We always adhere to the concept of guest-centricity, and every colleague is a transmitter of happy service. This kind of service comes from the heart, which is our service way. Thank you again for your praise and look forward to your visit again!
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Guest User
Garden-view Twin Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The service at Dongyu Island Hotel is very good, especially Dudu's service is very thoughtful. I have been here many times. It is very suitable for family vacation. There is also a street of small restaurants not far away. There are many places to eat. I will eat there every time I come. Qionghai is a good place to experience.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel as your place of stay in Boao and for spending your precious time to share your experience. We have been committed to providing guests with high-quality products and services, hoping to bring guests a super value experience. Sincerely look forward to your visit to the beautiful Dongyu Island again! I wish you good health and a happy life!
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Guest User
Sea-view Twin Room
Stayed in Oct 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Highly recommended. The room is very spacious and the hotel facilities are complete. There are hot springs, swimming pools, and a gym. I enjoyed the whole day very much!
The hotel housekeeper Bonnie is also very attentive and recommends many delicious and fun places. She will also recommend friends to stay here!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel as your place of stay in Boao and for spending your precious time to share your experience. We have been committed to providing guests with high-quality products and services, hoping to bring guests a super value experience. Sincerely look forward to your visit to the beautiful Dongyu Island again! I wish you good health and a happy life!