Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch)

Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch) Reviews

Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch)

Building 12, Xingguangyao Plaza, No.970 Anji Road, Fengze District, Quanzhou, Fujian, ChinaView Hotel Details
Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch)
Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch)Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch)Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch)
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Zunhui Qingshe Hotel (Quanzhou Star Light Wanda Branch) Guest Reviews

4.5/5
Good
605 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(605)
Positive reviews(577)
Reviews with photos/video(232)
Classy environment(59)
Delicious breakfast(39)
Near shopping area(33)
Friendly front desk staff(32)
Convenient for shopping(27)
Perfect for business trips(19)
Easy to get around(18)
Average sound insulation(16)
Negative reviews(28)
Guest User
Luxury Quality Business Room (Sensory Lights+Automatic Curtains+Foam Hand Wash+Toilet Wet Wipes+Portable Sock Organizer)
Stayed in Mar 2024
Travel with friends
2 review
2.5/5
Posted on Mar 30, 2024
The sound insulation effect is so poor that you can hear people talking in the corridor, and you can hear the TV playing in the next room in the middle of the night. I can only say that this room does not match the price...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Zunbo Light Luxury Hotel. We are sorry that you encountered poor sound insulation in our hotel. We know that this has caused you inconvenience and trouble, and we are deeply sorry for this!
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Guest User
Luxury Quality Business Room (Sensory Lights+Automatic Curtains+Foam Hand Wash+Toilet Wet Wipes+Portable Sock Organizer)
Stayed in Jul 2024
Travel with friends
1 review
2.5/5
Posted on Jul 23, 2024
This front desk has no emotional intelligence, so don't do it.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
Guest User
Luxury Quality Business Room (Sensory Lights+Automatic Curtains+Foam Hand Wash+Toilet Wet Wipes+Portable Sock Organizer)
Stayed in Mar 2024
Other
17 review
2.7/5
Posted on Mar 5, 2024
Room sanitary garbage! The quilt is not clean! It smells bad! The breakfast is very good!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We express our most sincere apologies for the problems that occurred during the stay. We have been strictly inspecting the cleaning, but there may be inevitable oversights in the work. If you find something dissatisfied with the hygiene during your stay, we hope you can point it out so that we can instruct our staff to make timely improvements to create a cleaner and more comfortable environment for our customers. We also hope that we can convey your suggestions to our cleaning colleagues in a timely manner. , urging everyone to work better to serve your stay. It is your supervision and guidance that allows us to continue to improve. Looking forward to your next visit!
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Guest User
Busines Room (Window)
Stayed in Jan 2024
Business travelers
3 review
1.0/5
Posted on Jan 30, 2024
The worst hotel I have ever stayed in. Poor hygiene, old environment, mediocre service, and extremely noisy...
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We express our most sincere apologies for the problems that occurred during the stay. We have been strictly inspecting the cleaning, but there may be inevitable oversights in the work. If you find something dissatisfied with the hygiene during your stay, we hope you can point it out so that we can instruct our staff to make timely improvements to create a cleaner and more comfortable environment for our customers. We also hope that we can convey your suggestions to our cleaning colleagues in a timely manner. , urging everyone to work better to serve your stay. It is your supervision and guidance that allows us to continue to improve. Looking forward to your next visit!
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Guest User
Luxury Quality Business Room (Sensory Lights+Automatic Curtains+Foam Hand Wash+Toilet Wet Wipes+Portable Sock Organizer)
Stayed in Jun 2024
Business travelers
40 review
2.0/5
Posted on Jun 14, 2024
The front desk has a cold attitude and the room smells bad
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support of the hotel. Thank you for your valuable comments and suggestions on the hotel's shortcomings. After receiving your reply, we have dealt with the relevant issues as soon as possible and are committed to improving every guest's stay experience. We look forward to your visit again. Wish you the best at work!
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Anonymous User
Luxury Quality Business Room (Sensory Lights+Automatic Curtains+Foam Hand Wash+Toilet Wet Wipes+Portable Sock Organizer)
Stayed in Dec 2023
Business travelers
10 review
2.7/5
Posted on Jan 13, 2024
The room is generally hygienic, and it is not very convenient to be at a distance from the parking lot.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We express our most sincere apologies for the problems that occurred during the stay. We have been strictly inspecting the cleaning, but there may be inevitable oversights in the work. If you find something dissatisfied with the hygiene during your stay, we hope you can point it out so that we can instruct the staff to make timely improvements to create a cleaner and more comfortable environment for our customers. Follow the correct route in the hotel parking lot and park your car to the second and third floors of the hotel. Minutes, if there is another time, you can ask our staff to take you there, it will be much more convenient.
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Guest User
Busines Room (Window)
Stayed in Dec 2023
Business travelers
1 review
2.2/5
Posted on Dec 8, 2023
The water from the shower head is uneven; the shower room leaks out of the door; the wash basin has cracks; the sound insulation of the room is poor, and the garage entrance of the neighborhood next door makes the sound of lifting the rod all night; the air conditioner smells like dead mice; the pillows on the bed are dirty Traces; Key point: There is a problem with the light switch, and the light automatically turns on twice in the middle of the night, which is inexplicable~
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing us among all the hotels. We are very sad to see your review. First of all, we would like to express our sincere apologies to you! If you have any questions, you can call the front desk and let us know in time. The front desk is manned 24 hours a day and the staff on call will handle it for you in time. Operating with heart and treating people sincerely is our purpose. Anyway, we apologize to you. We are very sorry that we could not satisfy you. We will continue to improve and strive to give you the best service. Thank you for having you on the road of growth. I wish you a happy life and everything goes well!
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Anonymous User
Luxury Quality Business Room (Sensory Lights+Automatic Curtains+Foam Hand Wash+Toilet Wet Wipes+Portable Sock Organizer)
Stayed in Feb 2024
Family
6 review
2.0/5
Posted on Feb 17, 2024
Apart from the tempting name, I really can’t find anything to praise.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying in the hotel and giving us a high evaluation. Every section of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
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Guest User
Premier Light Luxury Room (Electric Sofa + Smart Guest Control + Foaming Hand Wash + Toilet Cleaning Wipes)
Stayed in Oct 2023
Family
1 review
1.7/5
Posted on Oct 4, 2023
It is difficult to book a hotel during the National Day, and this is the only one with available rooms. First of all, the parking location is not very good. There is no own parking lot. We have to go to the designated public parking lot. When we went there, it showed that there was no parking space. We called Ms. Liu at the front desk to ask if we could park in another parking lot. The other party replied, "Then There is nothing you can do, you have to pay for the expenses yourself." He said this three times in a row. Putting aside the issue of self-payment, the attitude is very bad. A more negotiating tone or a different communication method would not make people feel so uncomfortable. We could only go to eat first, and then look for a parking space again. This time there was a space, but it took 10 minutes to walk from the parking lot to the hotel, plus carrying luggage when going out, etc., the experience was really not good.
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Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for staying in our hotel. I am really sorry that you did not get perfect and warm service during your stay. We will strengthen all-round training for our staff, improve our service quality and do a good job. Every detail brings customers a more perfect stay experience. We hope you can witness our efforts and growth and sincerely look forward to your visit again!
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Guest User
Premier Deluxe Room (Electric Sofa + Smart Guest Control + Foaming Hand Wash + Toilet Cleaning Wipes)
Stayed in May 2024
Business travelers
39 review
2.2/5
Posted on Jul 16, 2024
Hygiene: The room has a musty smell
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests.
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Anonymous User
Busines Room (Window)
Stayed in Aug 2023
Other
11 review
1.5/5
Posted on Aug 28, 2023
The pictures and text are seriously inconsistent, the price is 600+ yuan, and the experience is 100 yuan. . When entering the room, the hygiene was average. It felt like the bedding was wrinkled as if it had not been changed since the last guest had slept in it. Who could believe it that the air conditioner broke at 5 o'clock in the middle of the night? The room temperature was 27 degrees, stuffy and hot. I called the front desk to change rooms and it cost me 6 Yes, I'm really convinced. If the hotel costs more than 100, there is nothing to say. The level of 640😰😰😰
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Original TextTranslated by Google
Response from Property: Dear guest, First Choice would like to thank you for informing us of the problems you encountered during your stay. We are very sorry that we could not meet your expectations. Due to the slight increase in market conditions during the concert, the price is more expensive than usual. Our beds All products are exchanged for each customer. Please be assured of this. Air conditioning usage is large during the summer peak period. If there is a problem with the air conditioning facilities in the room, you can call the 24-hour front desk for replacement as soon as possible. We are sorry and please allow us to express to you. Sincere apologies!
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ENLIOU
Busines Room (Window)
Stayed in Jan 2024
Business travelers
3 review
2.0/5
Posted on Feb 29, 2024
Not good at nesting. There are holes in the quilt.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for your thoughtful review. We have shared your feedback with the relevant departments of the hotel. We have started statistics and have started purchasing. It is expected that all replacements will be completed next month. Please allow us to express our most sincere condolences to you. We apologize and thank you very much for providing us with these valuable comments. We hope to invite you to experience it again in the near future and provide you with better service.
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Anonymous User
Luxury Quality Business Room (Sensory Lights+Automatic Curtains+Foam Hand Wash+Toilet Wet Wipes+Portable Sock Organizer)
Stayed in May 2022
Business travelers
64 review
1.0/5
Posted on May 19, 2022
Too bad. Inconvenient location and poor service attitude. It is recommended to live elsewhere for the same price! ! ! ! Don't come here! ! ! In particular, a female manager has no quality or culture, and if she is not polite, she can consider not to harm the world and do any service industry. Junk hotel, room equipment is out of date, there is a problem with the water outlet, the cell phone is damaged, the hotel staff is not responsible, and there is no culture and courtesy. A lot of yellow cards were placed under the door, and I felt that the towels were not clean.
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Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for choosing to stay in this hotel, and we apologize for the bad experience you have brought. We will also inform relevant departments to improve the quality of service. I wish you a happy life and smooth work!
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Guest User
Smart Room (Great Value)
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 5, 2025
這家店必須五星好評👍 早餐超豐盛,還精心搭配了水果,開啟活力滿滿的一天。環境更是好的不得了,一踏入走廊,清幽香氣撲鼻而來,瞬間讓人心愉悦舒暢。而且店裡的衞生做得超到位,每個角落都乾乾淨淨,吃得放心、住得舒心,體驗感絕佳,推薦給大家!
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Response from Property: 感謝親的好評呀!我們一直致力於為客人提供優質的服務和舒適的環境,能得到您的認可,我們特別開心。 我們的早餐確實種類多樣,會精心搭配新鮮水果,希望能為客人開啟美好的一天。環境方面,我們注重細節,在走廊等公共區域使用了合適的香氛,讓客人感受到愉悦。衞生也是我們非常重視的,有嚴格的清潔流程,確保各個角落都乾淨整潔,讓客人住得放心。 再次感謝您的支持,期待您下次再來呀!
Guest User
Smart Room (Great Value)
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
於旅途之中邂逅此店,宛如遇見一處理想之境。環境清幽雅靜,設施精良,細微之處皆見用心,衞生狀況無可挑剔,令人安適。服務人員熱忱專業,關懷備至,送物及時且貼心,言語間滿是温情,令人心生暖意。此店實乃出行下榻之佳選,值得傾心推薦,期待再次入住!!
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Response from Property: 親愛的客人,讀着您這段走心又温暖的評價,笑意忍不住就掛上了嘴角!能在茫茫旅途中與您相逢,還幸運地成為您眼中的理想之境,這份驚喜與榮幸,我們妥妥收下啦。清幽的環境、精良設施,是我們精心打磨的 “硬實力”,那些藏在邊邊角角的小巧思被您發現,真的超開心,能憑此給您穩穩的安適感,太有成就感咯。而咱們熱忱似火的服務團隊,聽到您誇,更是幹勁十足!把貼心、温情融入每次服務裏,就是盼着給大家旅途中 “續暖”。承蒙厚愛,被您認證為出行佳選,還不遺餘力推薦,這份信賴沉甸甸的。我們已經滿心期待着與您的下次相聚,肯定會準備好新一輪的舒心體驗,讓美好持續!再次感謝您的好評,願您往後的旅程處處是綺麗風光~
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