Hotel St Moritz Queenstown - MGallery Collection

Good location within walking distance to the lake and the city centre. Friendly staff. Breakfast provided good choice of fresh bakeries, juices and additional hot dishes. Parking fee is a bit high considerably this is not a capital-city or financial hub.

There was no concierge or staff assistance when we arrived, which was surprising for a hotel of this standard. When I later requested a late check-out by just one hour (until 12:00), I was told it was not possible because a group was arriving. However, when we returned to the hotel at 16:55 to pick up our car, we saw that the group had only just arrived. Refusing a one-hour late check-out, especially when traveling with a child, was extremely disappointing — and seeing the actual arrival time of the group made the explanation feel insincere. Overall, the lack of hospitality and the way guests are treated do not reflect the level of service we expected.

Location is abit of a walk up from town, We found our room abit noises in the evening from the kitchen above I guess. on the last day, we only had hot water, no cold water strangely Best To check out the night before , if you are planning to catch an early flight, as there is nobody at reception in the early morning. -Breakfast was nice

Outstanding hotel with amazing views of the lake in a great location near the town

The hotel interior is wonderful and the room size is perfect. It is up a steep hill so it is a bit difficult to get there with a suitcase.

Great hotel with nice vibe and great design. Amazing view for the breakfast. Staff is also very nice. Would have loved to stay longer.