Mercure Queenstown Resort
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1 room, 2 adults, 0 children
All properties in Queenstown
Mercure Queenstown Resort
21 Sainsbury Road, Fernhill, Queenstown, Otago 9197, New Zealand
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We Price Match
Highlights
Great views
Ideal location
Delicious breakfast
Lots to doAmenities
Outdoor swimming pool
Diving
Snorkeling
Surfing
Skiing
Hiking
Fitness Room
Private parking
All amenities
Property Description
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.
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8.6/10
Wonderful hotel, room with great views, easy to walk to CBD, or drive. Calm, tidy and comfy stay
All 169 reviews
Surroundings
Airport: Queenstown Airport
(11.2 km)
Landmarks: Walter Peak High Country Farm - RealNZ
(1.7 km)
Landmarks: RealNZ | TSS Earnslaw Queenstown Cruise
(1.7 km)
Landmarks: Queenstown Gardens
(1.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Two Queen Room With Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Two Queen Room with Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
King Room with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Superior King Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
King Room With Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Check Availability
6
Two Double Room with Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very good
169 reviews
- Cleanliness8.8
- Amenities8.3
- Location8.8
- Service8.5
Average for similar properties in Queenstown
Review summary
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Room Quality: Rooms are spacious and clean, often featuring stunning lake views and comfortable beds, ideal for families. Despite being dated, they are generally well-maintained. Some reviews highlight certain rooms with unobstructed views and quiet surroundings.(based on 58 reviews)
Guest User
November 9, 2025
Great resort. Though it is a little bit far from the centre, it is worth staying in the quiet air. The view from the room to the Remarkables is awesome. I love it.
Guest User
August 10, 2025
Fast check in, enjoyed the stay with my family in our room with the magnificent lake view with mountains.
Landers
June 27, 2025
Mercure Queenstown Resort has offered very good services with great hospitality. The room given has a great view overseeing a big lake right from the middle. Livin (A name for New Zealander, I suppose) offered great hospitality for us and even treated us a VIP favour by giving an in room slipper.. thank you.. if you are lucky you can even spot a double rainbow…
Superb.. love Queenstown and Mercure Resort..
Also Accor membership is usable here.. bravo..
Guest User
June 22, 2025
Good location near the city center. Room is big and fit perfectly for 2 adults & 2 kids. Nice lake with mountain room. We enjoyed our stays and kids like it too!
Happy 4
May 5, 2025
The front desk staff were very friendly, and all staff member we met inside was warm and welcoming. They explained everything clearly before we checked in. The price was very reasonable, and they even thoughtfully arranged a sea view room for our family. The room was well-equipped, and provide very nice breakfast . We were very satisfied with our stay!
High recommended .👍👍👍👍👍
zaraki0311
October 28, 2025
酒店位置不錯，房間內設施比較簡單，建議訂湖景房，風景更好
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Guest User
September 10, 2025
The room had an amazing view of the lake and mountains. Comfortable beds and spacious, just the housekeeping took the whole day to show up, not ideal.
Guest User
September 8, 2025
The location is a little bit outside and takes time to walk to the city center and the road back is steep uphill for walking/riding bike. Otherwise, the hotel is well maintained though seems old (the buttons in the elevator show the ages)
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Skiing
Off-site
Hiking
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Bowling Alley
Off-site
Restaurant
Café
Taxi booking service
Car Rental
Bicycle Rentals
Meeting Room
Wi-Fi in Public Areas
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, NZD 15.00 (approx. CAD 11.92) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Taxi booking service
Car Rental
Bicycle Rentals
Business services
Meeting Room
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack Bar
Café
Bar
Room Service
Public areas
Public Audio System
Elevator
Vending Machine
Barbecue
No Smoking in Public Areas
Picnic Area
Smoking Area
Health & wellness
Sailing
Off-site
Surfing
Off-site
Bowling Alley
Off-site
Fitness Room
Mountain Climbing
Off-site
Kayaking
Off-site
Parasailing
Off-site
Mountain Biking
Off-site
Ziplining
Off-site
Rock Climbing
Off-site
Ski Lessons
Off-site
Ski Shuttle
Diving
Off-site
Mini Golf
Skiing Gear Storage
Hiking
Skiing
Off-site
Snorkeling
Off-site
Activities
Eco Tours
Off-site
Cleaning services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Laundry Service (On-Site)
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by phone.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | NZD 65.00 (approx. CAD 51.63) per person per night Extra cot: Free |
Children 3 years old and over | NZD 65.00 (approx. CAD 51.63) per person per night |
Breakfast
CuisineContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:NZD 32.28 (approx. CAD 25.64) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 200.00 (approx. CAD 158.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1986
- Renovated: 2016
- Number of Rooms: 143
Phone:+64-34426600
Email:h1994-re2@accor.com
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.
Frequently Asked Questions
Does Mercure Queenstown Resort have breakfast?
Yes, Mercure Queenstown Resort have the high-rated breakfast including: Continental. Does Mercure Queenstown Resort have breakfast?
What times are Mercure Queenstown Resort check-in and check-out?
Mercure Queenstown Resort check-in time is 14:00 and the check-out time is 11:00.What times are Mercure Queenstown Resort check-in and check-out?
What is Mercure Queenstown Resort cancellation policy?
The cancellation policy for Mercure Queenstown Resort varies depending on the type of room and booking conditions.What is Mercure Queenstown Resort cancellation policy?
How much does it cost to stay at Mercure Queenstown Resort?
Prices at Mercure Queenstown Resort change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Mercure Queenstown Resort?
What is the cloest airport from Mercure Queenstown Resort?
The closest airport is Queenstown Airport, and it is about 21 mins from hotel by car (11.2 km).What is the cloest airport from Mercure Queenstown Resort?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are Mercure Queenstown Resort nearby landmarks?
Mercure Queenstown Resort locates at the center of Queenstown. The nearby landmarks include Walter Peak High Country Farm - RealNZ, and it is 1.7 km from your search (straight-line distance).What are Mercure Queenstown Resort nearby landmarks?
About This Property
| Nearest Airport | Queenstown Airport |
|---|---|
| Distance to Airport | 11.19KM |
| Average Price From | CAD361 |
| Hotel Star Rating | 4 |