Eichardt's Private Hotel

We really enjoyed our three night stay, the hotel is perfectly located at the heart of Queenstown with stunning views of the waterfront and the breathtaking mountainous background. The staff are great, they will go out of their way to help you, every person we met was very pleasant and professional and very eager for you to make use of everything Queenstown has to offer. Having a car was a breeze thanks to their efficient and complimentary valet service. The spa was under renovation so unfortunately we couldn’t use it. We had breakfast included in our stay, this featured a hot menu and a selection of cold continental items. Breakfast was tasty and fresh and always arrived quickly. The hotel also offers complimentary drinks between 5.30pm and 6.30pm every night. We were slightly confused with the offering on our first night as we could only select one glass of wine, however this seemed to change on our final night where we could also choose from beers and cocktails (plus more than one glass was allowed this time!). Would love to give the hotel 5 stars but we really did encounter a significant issue with noise at night. We had room 4 which was huge and well appointed but unfortunately it faced a roof top bar and a club. The roof top bar blasts music out until midnight (which isn’t an awful time) but the club blasts music until 2.30am. This makes the whole room shake and thump and you can’t get a peaceful night of sleep until the club shuts down. It really is a shame. We mentioned this to reception but apart from suggesting we call the night team, it felt like there was nothing more they could do. Therefore we strongly suggest that anyone avoids staying in room 4 or 5 if you want a good nights sleep ahead of a busy day exploring Queenstown.

We just spent a week at Eichardt’s with our two kids & were blown away by this property. As we were travelling with the girls we stayed in one of their lakeside apartments which was just beautiful. Plenty of room, the most comfortable beds , stylishly decorated & excellent heating throughout including a gorgeous fireplace. The view over the lake & mountains from the room was breathtaking. And best of all the apartments are just a few metres down from the hotel, which in my opinion is the best location in Queenstown. The service was excellent, from booking process with Yasmine , to check in with Martin & the food & beverage team were also on point. The food at Eichardts Grille was also fantastic. We enjoyed breakfast there each morning & dinner on our first night. A very special touch was meeting the GM Vicky who looked after us like family & even let us use her car for a day to drive out to Wānaka . This is our 3rd trip to Queenstown but first stay at Eichardts. From now on we will only stay at this hotel. 10/10. It was very hard to leave but we look forward to returning again soon. Thank you to all the team at Eichardts.