Hotels in Queenstown

"I had a great stay at the Sherwood. The only downside was the price of laundry. $20 to do a full load and someone moved my laundry without me realizing so I had to pay twice - $30 for one load of laundry 😞. The meal and service was great and I liked the cozy lodge decor."

"The view from our room was amazing. However, there was a beam in the room that obstructed the perfect shot, which made the pictures look annoying. The bed was quite dusty, with dust particles visible on the white linens. Additionally, the room was very small, and the online photos were misleading. The toilet was not clean, the room service only replaced the bath towels on the second day and did not perform basic dusting or vacuuming, which is expected in a hotel setting, not an Airbnb. Overall, the view was the only aspect that made our stay enjoyable."

"The location is just 10-12 minutes walk from Airport and car rentals are within 2-5 min drive. Service is average but facilities is good including car parking and late night checking. In my case the dishwasher was out of work and hotel doesn’t comply it for 5 days of my stay, there is no fault I seen from trip.com as their customer service was tried their best to communicate with Ramada hotel."

"When booking a hotel, I noticed that prices in Queenstown were generally quite high, so I ended up choosing this one. Our building had private bathrooms for each room, but the kitchen was shared. The room itself was a bit small, and the bunk bed mattresses were so thick that I often bumped my head. There's parking available in the hotel's courtyard, but it can get quite tight when there are a lot of guests. The location is a little out of the town center, with quite a few uphill and downhill sections. All in all, considering the price, I was reasonably satisfied."

"I had the pleasure of staying at the Holiday Inn Queenstown Remarkables Park for one night, and it was a delightful experience. The location of the hotel is excellent—situated close to the airport and within walking distance of a bus stop, making it incredibly convenient for travelers. Whether you're catching an early flight or exploring the stunning scenery of Queenstown, the location is a great advantage. Though my stay was brief, I found the hotel to be clean, modern, and well-maintained. The room was comfortable, with all the amenities one would expect from a Holiday Inn property, ensuring a restful stay."

"Doubletree was a last minute decision upon arriving Queenstown from Mt Cook. Although it is pricey, no regrets getting a room here for 2 nights. It came with a fully furnished kitchenette where you could do some cooking but didn't utilize this since we ate out. One peeve I don't understand is the need to pay for parking since onsite (NZD$ 16 per nite). There's ample parking and for guests that drive in, this should be complimentary for stay duration. Location is outside of Queenstown but water taxi available from hotel dock. Recommend for the environment and fantastic room but giving 3 stars for facilities due to need to pay for parking. Location by the lake allows peace and quiet and also wildlife encounters. Front desk staff during checkin time was very attentive and helpful as well."

"Stunning view of the beautiful Wanatipu lake and mountains. We had the penthouse with spa, absolutely worth it. Good amenities and services. Has free shuttle bus to the town which is very convenient."

"It’s conveniently located within walking distance to the town center. The front desk staff are kind and friendly. The room is simple but has everything you need. There's a kitchen as well, so you can cook your own meals. Parking seems to be on a first-come, first-served basis, so I recommend securing a spot early."

"Apart from the slightly high price, everything else about the hotel was great. The room facilities and amenities were all brand new, and the bathroom looked like it had just been renovated. It featured a private balcony with a lovely lake view. A bus stop is conveniently located right outside the entrance, and the Milford Sound shuttle bus also makes a stop here."

"We booked a studio room. Trip.com had two photos of this room – one with a window overlooking the garden area, a large, bright room. I was sure they'd give us the same or similar. They gave us a studio room, but watch out, no window! The only light was from the door! It felt like we were living in a basement. There's a window that faces the wall of the reception area, but there's simply no light coming from it. Furthermore, the only window/door faces a trash bin! I simply don't understand how they can rent this room for the same price as a room with a window overlooking the garden. I was very upset that my husband and I were going to spend five days in such a gorgeous city, and just in a basement! My husband paid almost the same amount for a better room as we did for this one. We could have chosen a completely different, better hotel for that kind of money. I consider this a deception of the guest, both by the hotel and trip.com."